Preparing Waybills
What is a Waybill?

The following is an explanation of the waybill used when sending a parcel within Japan or overseas.
A waybill is a document on which information such as the destination is written at the time of sending.
In addition to the addresses, names, and contact information for the recipient and the sender, the parcel contents are also written on the waybill.
The waybill is then affixed to the parcel for delivery.
Waybills can be written in English.
The Sales Driver will peel off and affix waybills. Therefore, you are not required to perform this step.
Obtaining a Waybill
Method | Explanation | |
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Obtain a waybill at a Yamato Transport Sales Office, convenience store or TA-Q-BIN Agency | Blank waybills are available at Yamato Transport Sales Office, convenience stores and TA-Q-BIN Agencies.
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Have a Sales Driver bring a waybill at the time of pickup | Sales Drivers will bring blank waybills to your home.You can also use the |
- *Blank waybills cannot be downloaded online.
- *Kuroneko Members, a free online membership service for Yamato Transport, allows members to print waybills at home. However, it is currently only available in Japanese.
How to Fill Out a Waybill
The type of waybill used and how to fill out the waybill differs depending on the service, sending method, etc.
Please start by confirming the basic writing method. Next, refer to special writing requirements for the intended use.
Points to Take Notice of When Filling Out a Waybill
100 JPY discount per parcel is applied when sending multiple parcels to the same destination

When sending two or more parcels to the same destination, a 100 JPY discount per parcel is applied. To receive a discount, please use the "Multiple Parcels Waybills."
- *Reduced Rates for Multiple Parcels only apply to prepaid TA-Q-BIN parcels.
- *Not available for TA-Q-Bin Compact, Cool TA-Q-Bin, Golf TA-Q-Bin, Ski TA-Q-Bin, Airport TA-Q-Bin, Round Trip TA-Q-Bin, TA-Q-Bin Time Service, International TA-Q-Bin or Household Goods TA-Q-Bin.
- *Not available for Golf TA-Q-BIN, Ski TA-Q-Bin, Snowboard TA-Q-BIN, and suitcases/travel bags that are Size 160 or larger.
- *Multiple-package waybills cannot be used on the types of packages listed as not available.
For Cash on Delivery, a special waybill is required.

"Cash on Delivery" refers to when TA-Q-BIN rates are paid by the recipient. Please note that a special waybill is required for each service when using Cash on Delivery.
- *No fees are charged for using Cash on Delivery.
60 JPY discount per parcel is applied when specifying pickup at a Sales Office

A Yamato Transport Sales Office can be specified as the destination instead of a home address. A 60 JPY discount per parcel is applied when using this service.
When your parcel has arrived, please come to a Yamato Transport Sales Office to pick it up.
If a Mistake is Made When Filling Out the Waybill

If you make a mistake when writing your address or other information on the waybill, use a double line to cross out the incorrect information and then write the correct information. Waybills corrected using this method can be accepted.Waybills are carbon copied to multiple sheets of paper. Therefore, corrections cannot be made using correction tape, etc.
If there is not enough space to make the required correction, please use a new waybill.
To acquire a new waybill, please ask for one when requesting pickup or when dropping off your parcel.
How to Send a Parcel
How to Fill Out a Waybill (When Sending Within Japan)
Please use a ballpoint pen and write firmly inside of the bold box.
A waybill consists of 5 to 7 sheets of carbon paper and written information is transferred onto every sheet.
If not enough pressure is applied and information is not transferred onto all sheets, you may be asked to write on the sheets individually.

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1Recipient's postal code
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2Recipient's phone numberPlease write a phone number which can be reached easily (such as mobile phone).
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3Recipient's addressFor apartments, please write the name of the apartment complex, building number, and room number.
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4Recipient's nameFor accommodation, please write "c/o (recipient's name)."

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5Sender's postal code
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6Sender's phone number
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7Sender's address
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8Sender's name

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9Parcel contentsPlease write a detailed description of the parcel contents.
If a detailed description is not written, it will not be possible to identify the contents. This may affect delivery times or make it impossible to deliver the parcel.
Bad examples | Good examples |
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Sundries | Glassware |
Everyday items | Detergents |
ABC 123 (model numbers and product codes) |
Wine |
Cases requiring special caution for shipping

For fragile items and perishables, please circle the applicable item.
- *ワレモノ (waremono)" means "fragile."
- *なまもの (namamono)" means "perishables."
For other cases requiring special for handling, please inform the Sales Driver.

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10Desired delivery datePlease write the desired delivery date (when applicable).
Please write in "MM/DD" format. -
11Desired delivery time zonePlease circle the desired time zone (when applicable).
Waybills are available at nearby Yamato Transport Sales Office, convenience stores, and TA-Q-BIN Agencies.
When in a Hurry
TA-Q-BIN Time Service
With TA-Q-BIN Time Service, parcels accepted by the evening will be delivered by 10:00am the following morning.
When using TA-Q-BIN Time Service
A special waybill is required. The special waybill is written in the same way as a TA-Q-BIN waybill.

Waybills can be obtained at your nearby Yamato Transport Sales Office.
When Sending Small Parcels
TA-Q-BIN Compact
For parcels smaller than Size 60, the use of the reasonably-priced TA-Q-BIN Compact service is recommended.
To use this service, a special waybill is required. This waybill is written in the same way as a regular TA-Q-BIN waybill.

Waybills are available at nearby Yamato Transport Sales Office, convenience stores, and TA-Q-BIN Agencies.
When Sending Large Parcels or High Value Parcels
YAMATO-BIN

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AParcel ContentsPlease write details for each item contained in the parcel.
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BQuantityPlease write the quantity for the items listed in "Parcel Contents."
- *It is not possible to specify a delivery date or time zone for YAMATO-BIN. Therefore, there is no corresponding section on the waybill.
Shipping insurance is optional for YAMATO-BIN
Some accidents are not covered by the Shipping Terms and Conditions. Therefore, purchasing optional shipping insurance for fragile or highly valuable items is recommended. A property insurance company will pay compensation for the insured amount.
Insurable items (applicable parcels) | Premiums |
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General cargo (all cargo including machinery and fragile items) | 10 JPY per every 10,000 JPY of the insured amount (50 JPY minimum) |
- *Premiums for optional insurance can only be paid in cash.
- *Additionally, for cash on delivery, premiums for optional insurance are to be paid by the sender.
- *For more information regarding optional insurance, please refer to "Information Regarding Shipping Insurance Applications for Small Cargo" below.
Invoice

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CShipping insurancePlease circle "要" if insurance is needed or "不要" if insurance is not needed.
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DInsured amountWhen "要" is circled in section C, please write the monetary value of parcel contents in 10,000 JPY units (e.g. write "50" for 500,000 JPY).
Cover

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ETo purchase optional insurance, please check the top box. If optional insurance is not needed, please check the bottom box.
Waybills are available at nearby Yamato Transport Sales Office, convenience stores, and TA-Q-BIN Agencies.
When Sending Frozen or Chilled Items
Cool TA-Q-BIN
Cool TA-Q-BIN maintains the freshness of perishables by using chilled or frozen shipping. There are regulations regarding size and pre-cooling. Please refer to the Cool TA-Q-BIN page for more information.
Cool TA-Q-BIN options can be specified on the regular TA-Q-BIN waybill.

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1Please circle the applicable item.
"冷凍 (reito)" means frozen.
"冷蔵 (reizo)" means chilled.
Waybills are available at nearby Yamato Transport Sales Office, convenience stores, and TA-Q-BIN Agencies.
When Sending to Airports
Airport TA-Q-BIN
Send heavy suitcases and bulky carry-on bags to the airport.
Use Round Trip TA-Q-BIN to send parcels back home or to a hotel from the airport.
Write information regarding the delivery destination

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1Postal codeThis is optional.
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2Recipient's (passenger's) phone number
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3Departure flight informationPlease write the following information:
- Airport location (prefecture)
- Airport name
- Terminal
- Wing (when applicable)
- Flight number
- Departure time ("Departing" + departure time in24-hour time)
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4Recipient's (passenger's) name
Write information regarding the sender
Write in the same way as regular waybills.
Write usage details

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5Flight datePlease write the date of the departure flight.
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6Parcel contentsWrite details of the parcel contents.
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7ServicePlease circle "空港"
Write information regarding the delivery destination

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1Postal codeThis is optional.
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2Recipient's (passenger's) phone number
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3Departure flight informationPlease write the following information:
- Airport location (prefecture)
- Airport name
- Terminal
- Wing (when applicable)
- Flight number
- Departure time ("Departing" + departure time in24-hour time)
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4Recipient's (passenger's) name
- *Only the passenger can receive the parcel. When receiving the parcel, it is necessary to show the waybill receipt and boarding pass.
Write information regarding the sender
Write in the same way as regular waybills.
Write usage details

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5Flight datePlease write the date of the departure flight.
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6Parcel contentsWrite details of the parcel contents.
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7ServicePlease circle "空港"
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8Scheduled return shipping datePlease write the scheduled date when parcels are to be dropped off at the airport for the return trip.
Sign name

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9SignaturePlease sign using the same name as the name written for the sender.
Specify the desired delivery date and time zone for the return trip. (Optional)

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10Desired delivery datePlease write the desired delivery date (when applicable).
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11Desired delivery time zonePlease circle the desired time zone (when applicable).
Waybills are available at nearby Yamato Transport Sales Office, convenience stores, and TA-Q-BIN Agencies.
When Sending to Accommodation
Round Trip TA-Q-BIN
Suitcases and other parcels can be sent to hotels, Japanese inns, etc.
Use Round Trip TA-Q-BIN to send parcels back home without any troublesome procedures.
Please write the delivery destination.

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1Hotel's postal code
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2Recipient's (hotel guest's) phone number
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3Accommodation informationPlease write the following information:
- Hotel name + "c/o (recipient's name)"
- Hotel's address
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4Recipient's (hotel guest's) name
Write information regarding the sender
Write in the same way as regular waybills.
Write usage details

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5Reservation datePlease write the date of the hotel reservation.
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6Parcel contentsWrite details of the parcel contents.
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7ServicePlease circle "宿泊施設."
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8Scheduled return shipping datePlease write the scheduled date when parcels are to be dropped off at the hotel for the return trip.
Sign name

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9SignaturePlease sign using the same name as the name written for the sender.
Specify the desired delivery date and time zone for the return trip (optional).

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10Desired delivery datePlease enter the desired delivery date (when applicable).
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11Desired delivery time zonePlease circle the desired time zone (when applicable).
Waybills are available at nearby Yamato Transport Sales Office, convenience stores, and TA-Q-BIN Agencies.
When Sending to Ski Resorts
Ski TA-Q-BIN
Send ski equipment and baggage to ski resorts.
Use Round Trip TA-Q-BIN to send parcels back home from ski resorts.
Please write the delivery destination

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1Ski resort's postal code
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2Ski resort's phone number
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3Ski resort informationPlease write the following information:
- Ski resort's address (municipality name is acceptable)
- Ski resort name
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4Recipient's name
Write information regarding the sender
Write in the same way as regular waybills.
Write usage details

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5Reservation datePlease write the reservation date for the ski resort.
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6Parcel contentsWrite details of the parcel contents.
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7ServicePlease circle "スキー."
Write information regarding the delivery destination

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1Ski resort's postal code
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2Ski resort's phone number
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3Ski resort informationPlease write the following information:
- Ski resort's address (municipality name is acceptable)
- Ski resort name
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4Recipient's name
Write information regarding the sender
Write in the same way as regular waybills.
Write usage details

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5Reservation datePlease write the reservation date for the ski resort.
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6Parcel contentsWrite details of the parcel contents.
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7ServicePlease circle "スキー."
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8Scheduled return shipping datePlease write the scheduled date on which parcels will be dropped off at the ski resort before the return trip.
Sign here

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9SignaturePlease sign using the same name as the name written for the sender.
Specify the desired delivery date and time zone for the return trip. (Optional)

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10Desired delivery datePlease enter the desired delivery date (when applicable).
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11Desired delivery time zonePlease circle the desired time zone (when applicable).
Waybills are available at nearby Yamato Transport Sales Office, convenience stores, and TA-Q-BIN Agencies.
When Sending to Golf Courses
Golf TA-Q-BIN
Send golf equipment and baggage to golf courses.
Use Round Trip TA-Q-BIN to send parcels back home from golf courses.
Please write the delivery destination

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1Golf course's postal code
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2Golf course's phone number
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3Golf course informationPlease write the following information:
- Golf course's address (municipality name is acceptable)
- Golf course name
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4Recipient's name
Write information regarding the sender
Write in the same way as regular waybills.
Write usage details

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5Reservation datePlease write the reservation date for the golf course.
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6Parcel contentsWrite details of the parcel contents.
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7Number of golf clubsPlease write the number of golf clubs.
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8ServicePlease circle "ゴルフ."
Write information regarding the delivery destination

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1Golf course's postal code
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2Golf course's phone number
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3Golf course informationPlease write the following information:
- Golf course's address (municipality name is acceptable)
- Golf course name
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4Recipient's name
Write information regarding the sender
Write in the same way as regular waybills.
Write usage details

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5Reservation datePlease write the reservation date for the golf course.
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6Parcel contentsWrite details of the parcel contents.
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7Number of golf clubsPlease write the number of golf clubs.
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8ServicePlease circle "ゴルフ."
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9Scheduled return shipping datePlease write the scheduled date on which parcels will be dropped off at the golf course before the return trip.
Sign here

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10SignaturePlease sign using the same as the name written for the sender.
Specify the desired delivery date and time zone for the return trip. (Optional)

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11Desired delivery datePlease enter the desired delivery date (when applicable).
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12Desired delivery time zonePlease circle the desired time zone (when applicable).
Waybills are available at nearby Yamato Transport Sales Office, convenience stores, and TA-Q-BIN Agencies.
How to Write Waybills for Multiple Parcels
There are two types of waybills for multiple parcels: the "primary waybill" and the "secondary waybill."
When obtaining a waybill, inform staff that multiple parcels will be sent and specify the number of parcels. Staff will provide a corresponding number of primary and secondary waybills.
When sending multiple parcels, a maximum of 5 parcels can be attached to 1 primary waybill. However, secondary waybills must be created if 3 or more parcels are attached to 1 primary waybill.
- *For two parcels, it is only necessary to create a primary waybill.
- *This is a prepaid service and cannot be used with cash on delivery.

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1Parcel contentsPlease write details of the parcel contents.
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2Handling detailsFor fragile goods and fresh products, please circle the applicable item.
- *Can be left blank if the size is unknown (Sales Driver will write later).
Write the remaining information (recipient, sender, desired delivery date and time zone) in the same way as regular waybills.
- *Primary waybills have more sheets than regular waybills. Therefore, please write firmly to ensure written information is transferred onto all sheets.
When sending 3 or more parcels, please write secondary waybills.
Secondary waybill (1st sheet)

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3Information on destinationPlease write the same information as on the Main Waybill.
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4Information on senderPlease write the same information as on the Main Waybill.
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5Specified delivery dateWhen a desired delivery date or time zone was specified on the Main Waybill, please specify the same information on the Supplementary Waybill.

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6When 5 parcels are being sent, please write the "Parcel name" and "Handling details" which are listed for the 5th parcel on the Main Waybill.
- *Not necessary when there are 4 or fewer parcels.
Secondary waybill (2nd sheet)

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7When 4 parcels are being sent, please write the "Parcel name" and "Handling details" which are listed for the 4th parcel on the Main Waybill.
- *Not necessary when there are 3 or fewer parcels.
Secondary waybill (3rd sheet)

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8Please write the "Parcel name" and "Handling details" which are listed for the 3rd parcel on the Main Waybill.
Waybills are available at nearby Yamato Transport Sales Office, convenience stores, and TA-Q-BIN Agencies.
Cash on Delivery Waybills and Available Services
For cash on delivery (where recipient pays for shipping fees at the time of delivery), please use cash on delivery waybills.
TA-Q-BIN (Cash on Delivery) waybill

Available Services
TA-Q-BIN Compact (Cash on Delivery) waybill

Available Services
YAMATO-BIN (Cash on Delivery) waybill

Available Services
Waybills are available at nearby Yamato Transport Sales Office, convenience stores, and TA-Q-BIN Agencies.
How to Specify Pickup at Sales Office on a Waybill
When specifying pickup at a Sales Office, please specify a Yamato Transport Sales Office in the section regarding recipient information.
No matter the service or waybill, pickup at Sales Office can be requested if written this way.

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1Postal code of Sales Office
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2Telephone number of receiverPlease write a number which can be reached easily (mobile phone, etc.).
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3Address of Sales Office / Specify pickup at Sales OfficeWrite the name and address of the Sales Office, and then write "Pickup" after the name.
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4Name of receiver