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Customer Service Center

Make an inquiry to a Customer Service Center

Inquiries by Phone

toll-free0120-17-9625

The hours of operation differs depending on the type of inquiry.

When difficult to connect with the toll-free number

in English03-6757-1061
(9:00am to 6:00pm, 365 days a year)

Precautions

  • For redelivery of TA-Q-BIN parcels, requests must be completed by 7:00pm.
  • Redelivery on the specified date and time may not be possible due to disaster, traffic conditions, etc.
  • If telephone lines are busy, please contact your nearest Customer Service Center. We apologize for the inconvenience.
  • For inquiries regarding International TA-Q-BIN and International Cool TA-Q-BIN, please contact International Customer Service Center (0120-5931-69).

Customer Service Centers by Region (Japanese Only)

Hokkaido Area＋

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Hokkaido Ishikari-gun, Ishikari-shi, Otaru-shi, Sapporo-shi(except Kiyota-ku, Toyohira-ku), Shakotan-gun, Furubira-gun, Yoichi-gun Sapporo Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
011-330-3333
Okushiri-gun, Kamiiso-gun, Kameda-gun, Kayabe-gun, Kudou-gun, Shimamaki-gun, Suttsu-gun, Setana-gun, Nishi-gun, Hakodate-shi, Hiyama-gun, Futami-gun, Hokuto-shi, Matsumae-gun, Yamakoshi-gun Hakodate Customer Service Center

0570-200-702

For customers using the Voice Call Flat-Rate System ?
011-330-3333
Sapporo-shi(Kiyota-ku, Toyohira-ku), Abuta-gun, Isoya-gun, Iwanai-gun, Iwamizawa-shi, Usu-gun,Urakawa-gun, Eniwa-shi, Ebetsu-shi, Kabato-gun(Tsukigata-cho), Kitahiroshima-shi, Samani-gun, Saru-gun, Shiraoi-gun,Sorachi-gun(Kamisunagawa-cho, Naie-cho, Nanporo-cho), Date-shi, Chitose-shi, Tomakomai-shi, Nikappu-gun, Noboribetsu-shi, Hidaka-gun, Bibai-shi, Furuu-gun, Horoizumi-gun, Mikasa-shi, Muroran-shi, Yubari-gun, Yubari-shi, Yufutsu-gun(Atsuma-cho, Abira-cho, Mukawa-cho) Chitose Customer Service Center

0570-200-703

For customers using the Voice Call Flat-Rate System ?
011-330-3333
Akabira-shi, Asahikawa-shi, Ashibetsu-shi, Utashinai-shi, Uryu-gun,Esashi-gun, Kabato-gun(Urausu-cho, Shintotsukawa-cho), Kamikawa-gun(Aibetsu-cho, Kamikawa-cho, Kenbuchi-cho, Shimokawa-cho, Takasu-cho, Toma-cho, Biei-cho, Higashikagura-cho, Higashikawa-cho, Hippu-cho, Wassamu-cho), Shibetsu-shi, Sunagawa-shi, Soya-gun(Sarufutsu-mura), Sorachi-gun(Kamifurano-cho, Nakafurano-cho, Minamifurano-cho), Takikawa-shi, Teshio-gun, Tomamae-gun, Nakagawa-gun(Otoineppu-mura, Nakagawa-cho, Bifuka-cho), Nayoro-shi, Fukagawa-shi, Furano-shi. Mashike-gun, Monbetsu-gun, Monbetsu-shi, Yufutsu-gun(only Shimukappu-mura), Rishiri-gun, Rumoi-gun, Rumoi-shi, Rebun-gun, Wakkanai-shi Northern Hokkaido Customer Service Center

0570-200-704

For customers using the Voice Call Flat-Rate System ?
011-330-3333
Akan-gun, Ashoro-gun, Akkeshi-gun, Abashiri-gun, Abashiri-shi , Obihiro-shi, Kasai-gun, Kato-gun, Kamikawa-gun(Shimizu-cho, Shintoku-cho), Kawakami-gun, Kitami-shi, Kushiro-gun, Kushiro-shi, Shibetsu-gun, Shari-gun, Shiranuka-gun, Tokachi-gun, Tokoro-gun, Nakagawa-gun(Ikeda-cho, Toyokoro-cho, Honbetsu-cho Makubetsu-cho), Nemuro-shi, Notsuke-gun, Hiroo-gun, Menashi-gun Eastern Hokkaido Customer Service Center

0570-200-705

For customers using the Voice Call Flat-Rate System ?
011-330-3333

Tohoku Area＋

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Aomori Entire Prefecture Aomori Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
017-771-3333
Akita Entire Prefecture Akita Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0182-35-1187
Iwate Entire Prefecture Iwate Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0197-68-3822
Miyagi Ishinomaki-shi, Osaki-shi, Oshika-gun, Kami-gun, Kurihara-shi, Kurokawa-gun, Kesennuma-shi, Sendai-shi Aoba-ku(except Asahigaoka, Kamisugi 3-6 chome, Umedamachi, Odawara 4-8 chome, Kakyoin, Kitane, Kitanekuromatsu, Komatsushima, Komatsushima Shintsutsumi, Dainohara, Dainohara Shinrinkoen, Takamatsu, Tsutsumi-dori Amamiyamachi, Toshogu, Nakae, Nishiki-cho, Fukuzawamachi, Futabagaoka, Miyamachi), Shibata-gun(only Kawasakimachi), Sendai-shi Izumi-ku(except Matsumori), Sendai-shi Taihaku-ku(only Akiumachi), Tooda-gun, Tomiya-shi, Tome-shi, Higashi Matsushima-shi, Miyagi-gun(Matsushimamachi), Motoyoshi-gun Miyagi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
022-745-1114
Igu-gun Marumorimachi, Iwanuma-shi, Kakuda-shi, Katta-gun Zaomachi, Katta-gun Shichikashukumachi, Shiogama-shi, Shibata-gun Ogawaramachi, Shibata-gun Shibatamachi, Shibata-gun Muratamachi(except Shibata-gun Kawasakimachi), Shiroishi-shi, Sendai-shi Aoba-ku(Asahigaoka, Kamisugi 3-6 chome, Umedamachi, Odawara 4-8 chome, Kakyoin, Kitane, Kitanekuromatsu, Komatsushima, Komatsushima Shintsutsumi, Dainohara, Dainohara Shinrinkoen, Takamatsu, Tsutsumi-dori Amamiyamachi, Toshogu, Nakae, Nishiki-cho, Fukuzawamachi, Futabagaoka, Miyamachi), Sendai-shi Izumi-ku Matsumori, Sendai-shi Taihaku-ku(except Akiumachi), Sendai-shi Miyagino-ku, Sendai-shi Wakabayashi-ku, Tagajo-shi, Natori-shi, Miyagi-gun Shichigahamamachi, Miyagi-gun Rifu-cho(except Miyagi-gun Matsushimamachi), Watari-gun Yamamoto-cho, Watari-gun Watari-cho Shin-Miyagi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
022-745-1114
Yamagata Entire Prefecture Yamagata Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
023-606-1111
Fukushima Aizuwakamatsu-shi, Ishikawa-gun, Iwase-gun, Onuma-gun, Kawanuma-gun, Kitakata-shi, Koriyama-shi, Shirakawa-shi, Sukagawa-shi, Tamura-gun, Tamura-shi, Nishishirakawa-gun, Higashishirakawa-gun, Minamiaizu-gun, Motomiya-shi(only Inazawa, Shiraiwa, Nagaya, Nukazawa, Matsuzawa, Wada), Yama-gun Koriyama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
024-911-1112
Adachi-gun, Iwaki-shi, Soma-gun, Soma-shi, Date-gun, Date-shi, Nihonmatsu-shi, Fukushima-shi, Futaba-gun, Minamisoma-shi, Motomiya-shi(except Inazawa, Shiraiwa, Nagaya, Nukazawa, Matsuzawa, Wada) Fukushima Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
024-911-1112

Tokyo Area＋

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Tokyo Adachi-ku, Arakawa-ku, Kita-ku, Bunkyo-ku Johoku Customer Service Center

0570-200-730

For customers using the Voice Call Flat-Rate System ?
048-233-8012
Itabashi-ku, Toshima-ku, Nerima-ku Northern Tokyo Customer Service Center

0570-200-730

For customers using the Voice Call Flat-Rate System ?
048-233-8012
Koto-ku, Chuo-ku Tokyo Customer Service Center

0570-200-761

For customers using the Voice Call Flat-Rate System ?
03-6733-7000
Setagaya-ku, Meguro-ku Southern Tokyo Customer Service Center

0570-200-732

For customers using the Voice Call Flat-Rate System ?
048-233-8110
Akishima-shi, Akiruno-shi, Oume-shi, Kunitachi-shi, Tachikawa-shi, Nishitama-gun, Hachioji-shi, Hamura-shi, Higashiyamato-shi, Hino-shi, Fussa-shi, Musashimurayama-shi Western Tokyo Customer Service Center

0570-200-733

For customers using the Voice Call Flat-Rate System ?
025-710-2903
Ota-ku, Shinagawa-ku New Tokyo Customer Service Center

0570-200-736

For customers using the Voice Call Flat-Rate System ?
03-4335-2211
Izu Islands, Ogasawara Islands New Tokyo Customer Service Center(For Izu, Ogasawara)

0570-200-936

For customers using the Voice Call Flat-Rate System ?
03-4335-2211
Taito-ku, Chiyoda-ku Eastern Tokyo Customer Service Center

0570-200-738

For customers using the Voice Call Flat-Rate System ?
048-233-8111
Kiyose-shi, Suginami-ku, Nakano-ku, Nishitokyo-shi, Higashikurume-shi, Mitaka-shi, Musashino-shi Musashino Customer Service Center

0570-200-739

For customers using the Voice Call Flat-Rate System ?
048-233-1111
Edogawa-ku, Katsushika-ku, Sumida-ku Joto Customer Service Center

0570-200-761

For customers using the Voice Call Flat-Rate System ?
03-6733-7000
Shibuya-ku, Shinjuku-ku Fukutoshin Customer Service Center

0570-200-732

For customers using the Voice Call Flat-Rate System ?
048-233-8110
Inagi-shi, Koganei-shi, Kokubunji-shi, Kodaira-shi, Komae-shi, Tama-shi, Chofu-shi, Higashimurayama-shi, Fuchu-shi, Machida-shi Tama Customer Service Center

0570-200-733

For customers using the Voice Call Flat-Rate System ?
025-710-2903
Minato-ku Tokyo Bay Customer Service Center

0570-200-736

For customers using the Voice Call Flat-Rate System ?
03-4335-2211

Northern Kanto Area＋

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Ibaraki Ishioka-shi, Ibarakimachi, Omitama-shi, Kasama-shi, Kasumigaura-shi, Kita Ibaraki-shi, Kuji-gun, Sakuragawa-shi, Shimotsuma-shi, Takahagi-shi, Tsukuba-shi, Tsuchiura-shi, Chikusei-shi, Naka-gun, Naka-shi, Namegata-shi, Higashi Ibaraki-gun, Hitachi-shi, Hitachiota-shi, Hitachiomiya-shi, Hitachinaka-shi, Hokota-shi, Mito-shi, Yuki-gun Yachiyomachi, Yuki-shi Ibaraki Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
029-831-7111
Furukawa-shi, Gokamachi, Sashima-gun, Joso-shi, Tsukubamirai-shi, Toride-shi, Bando-shi, Moriya-shi Nagareyama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
029-831-7111
Tochigi Entire Prefecture Tochigi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0289-93-4206
Gunma Entire Prefecture Gunma Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
027-202-1111
Saitama Ageo-shi, Kitaadachi-gun Inamachi, Kitakatsushika-gun Sugitomachi, Saitama-shi, Satte-shi, Shiraoka-shi, Hasuda-shi, Minamisaitama-gun Saitama Customer Service Center

0570-200-724

For customers using the Voice Call Flat-Rate System ?
048-611-1111
Iruma-gun Ogosemachi, Iruma-gun Moroyamamachi, Osato-gun, Okegawa-shi, Kazo-shi, Kitamoto-shi, Gyoda-shi, Kuki-shi, Kumagaya-shi, Konosu-shi, Kodama-gun, Sakado-shi, Chichibu-gun, Chichibu-shi, Tsurugashima-shi, Hanyu-shi, Hanno-shi, Higashimatsuyama-shi, Hiki-gun, Hidaka-shi, Fukaya-shi, Honjo-shi Eastern Matsuyama Customer Service Center

0570-200-734

For customers using the Voice Call Flat-Rate System ?
048-611-1111
Kasukabe-shi, Kawaguchi-shi, Kitakatsushika-gun Matsubushimachi, Koshigaya-shi, Soka-shi, Toda-shi, Misato-shi, Yashio-shi, Yoshikawa-shi, Warabi-shi Koshigaya Customer Service Center

0570-200-724

For customers using the Voice Call Flat-Rate System ?
048-611-1111
Asaka-shi, Iruma-gun Miyoshimachi, Iruma-shi, Kawagoe-shi, Sayama-shi, Shiki-shi, Tokorozawa-shi, Niiza-shi, Fujimi-shi, Fujimino-shi, Wako-shi Tokorozawa Customer Service Center

0570-200-734

For customers using the Voice Call Flat-Rate System ?
048-611-1111
Chiba Abiko-shi, Kashiwa-shi, Nagareyama-shi, Noda-shi, Matsudo-shi Nagareyama Customer Service Center

0570-200-735

For customers using the Voice Call Flat-Rate System ?
027-202-1111

Southern Kanto Area＋

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Ibaraki Itako-shi, Inashiki-gun, Inashiki-shi, Ushiku-shi, Kashima-shi, Kamisu-shi, Kitasoma-gun Tonemachi, Ryugasaki-shi Narita Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
029-831-7111
Chiba Awa-gun Kyonanmachi, Ichihara-shi, Kamogawa-shi, Kisarazu-shi, Kimitsu-shi, Sodegaura-shi, Tateyama-shi, Chiba-shi, Futtsu-shi, Minamiboso-shi, Yotsukaido-shi Chiba Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
046-203-2222
Ichikawa-shi, Urayasu-shi, Kamagaya-shi, Shirai-shi, Narashino-shi, Funabashi-shi, Yachiyo-shi Funabashi Customer Service Center

0570-200-735

For customers using the Voice Call Flat-Rate System ?
027-202-1111
Asahi-shi, Isumi-gun, Isumi-shi, Imba-gun, Oamishirasato-shi, Katsuura-shi, Katori-gun, Katori-shi, Sakura-shi, Sosa-shi, Sambu-gun, Sambu-shi, Choshi-shi, Chosei-gun, Togane-shi, Tomisato-shi, Narita-shi, Mobara-shi, Yachimata-shi Narita Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
046-203-2222
Inzai-shi Narita Customer Service Center

0570-200-735

For customers using the Voice Call Flat-Rate System ?
027-202-1111
Kanagawa Kamakura-shi, Zushi-shi, Miura-gun, Miura-shi, Yokosuka-shi, Yokohama-shi (Isogo-ku, Kanazawa-ku, Konan-ku, Sakae-ku, Naka-ku, Minami-ku, Nishi-ku) Yokohama Customer Service Center

0570-200-726

For customers using the Voice Call Flat-Rate System ?
045-330-6668
Aiko-gun, Ashigarakami-gun, Ashigarashimo-gun, Atsugi-shi, Isehara-shi, Odawara-shi, Sagamihara-shi, Naka-gun, Hadano-shi, Hiratsuka-shi, Minamiashigara-shi Atsugi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
046-203-2222
Yokohama-shi(Aoba-ku, Kanagawa-ku, Kohoku-ku, Tsuzuki-ku, Tsurumi-ku, Hodogaya-ku, Midori-ku) Kanagawa Customer Service Center

0570-200-726

For customers using the Voice Call Flat-Rate System ?
045-330-6668
Ayase-shi, Ebina-shi, Koza-gun, Zama-shi, Chigasaki-shi, Yamato-shi Shonan Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
046-203-2222
Fujisawa-shi, Yokohama-shi (Izumi-ku, Seya-ku, Totsuka-ku) Shonan Customer Service Center

0570-200-726

For customers using the Voice Call Flat-Rate System ?
045-330-6668
Yokohama-shi (Asahi-ku) Shonan Customer Service Center

0570-200-726

For customers using the Voice Call Flat-Rate System ?
045-330-6668
Kawasaki-shi Kawasaki Customer Service Center

0570-200-726

For customers using the Voice Call Flat-Rate System ?
045-330-6668
Yamanashi Entire Prefecture Yamanashi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
046-203-2222

Northern Shinetsu Area＋

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Niigata Agano-shi, Iwafune-gun, Kamo-shi, Kitakambara-gun,Gosen-shi, Sado-shi, Sanjo-shi, Shibata-shi, Tainai-shi, Tsubame-shi, Niigata-shi, Nishikambara-gun, Higashikambara-gun, Minamikambara-gun, Murakami-shi Niigata Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
025-333-2222
Itoigawa-shi, Uonuma-shi, Ojiya-shi, Kashiwazaki-shi,Kariwa-gun, Kitauonuma-gun, Joetsu-shi, Tokamachi-shi, Nakauonuma-gun, Nagaoka-shi, Mishima-gun, Minamiuonuma-gun, Minamiuonuma-shi, Mitsuke-shi, Myoko-shi Nagaoka Customer Service Center

0570-200-741

For customers using the Voice Call Flat-Rate System ?
0258-40-3333
Nagano Iiyama-shi, Ueda-shi, Kamitakai-gun, Kamiminochi-gun, Kitasaku-gun, Komoro-shi, Saku-shi, Shimotakai-gun, Shimominochi-gun, Suzaka-shi, Chiisagata-gun, Chikuma-shi, Tomi-shi, Nakano-shi, Nagano-shi, Hanishina-gun, Minamisaku-gun Nagano Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
076-203-2222
Azumino-shi, Iida-shi, Ina-shi, Omachi-shi, Okaya-shi, Kamiina-gun, Kiso-gun, Kitaazumi-gun, Komagane-shi, Shiojiri-shi, Shimoina-gun, Suwa-gun, Suwa-shi, Chino-shi, Higashichikuma-gun, Matsumoto-shi Matsumoto Customer Service Center

0570-200-743

For customers using the Voice Call Flat-Rate System ?
076-203-2222
Toyama Entire Prefecture Toyama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
076-203-2224
Ishikawa Entire Prefecture Kanazawa Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
076-203-2222
Fukui Entire Prefecture Fukui Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
076-203-2225

Chubu Area＋

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Shizuoka Atami-shi, Izu-shi, Izunokuni-shi, Ito-shi, Kamo-gun, Gotemba-shi, Shimoda-shi, Susono-shi, Sunto-gun, Tagata-gun, Numazu-shi, Fuji-shi, Fujinomiya-shi, Mishima-shi Eastern Shizuoka Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4981
Iwata-shi, Kosai-shi, Shuchi-gun, Hamamatsu-shi, Fukuroi-shi Hamamatsu Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4981
Omaezaki-shi, Kakegawa-shi, Kikugawa-shi, Shizuoka-shi, Shimada-shi, Haibara-gun, Fujieda-shi, Makinohara-shi, Yaizu-shi Shizuoka Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4981
Aichi Kitashitara-gun, Shinshiro-shi, Tahara-shi, Toyohashi-shi Hamamatsu Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4981
Anjo-shi, Okazaki-shi, Gamagori-shi, Kariya-shi, Takahama-shi, Chiryu-shi, Toyoake-shi, Toyokawa-shi, Toyota-shi, Nishio-shi, Nukata-gun, Hekinan-shi, Miyoshi-shi Mikawa Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4991
Aisai-shi, Ama-gun, Ama-shi, Obu-shi, Chita-gun, Chita-shi, Tsushima-shi, Tokai-shi, Tokoname-shi, Nagoya-shi(Atsuta-ku, Nakagawa-ku, Nakamura-ku, Midori-ku, Minato-ku, Minami-ku), Handa-shi, Yatomi-shi Nagoya Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4991
Ichinomiya-shi, Inazawa-shi, Inuyama-shi, Iwakura-shi, Kasugai-shi, Kitanagoya-shi, Kiyosu-shi, Konan-shi, Komaki-shi, Nagoya-shi(Kita-ku, Nishi-ku), Nishikasugai-gun, Niwa-gun Komaki Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4991
Aichi-gun, Owariasahi-shi, Seto-shi, Nagakute-shi, Nagoya-shi(Showa-ku, Chikusa-ku, Tempaku-ku, Naka-ku, Higashi-ku, Mizuho-ku, Meito-ku, Moriyama-ku), Nisshin-shi Aichi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4991
Mie Entire Prefecture Mie Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4981
Gifu Entire Prefecture Gifu Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4981

Kansai Area＋

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Osaka Osaka-shi (Abeno-ku, Ikuno-ku, Suminoe-ku, Sumiyoshi-ku, Taisho-ku, Chuo-ku, Tennoji-ku, Naniwa-ku, Nishinari-ku, Higashisumiyoshi-ku, Higashinari-ku, Hirano-ku, Minato-ku) Osaka Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
06-7638-1275
Ikeda-shi, Ibaraki-shi, Shimamoto-cho, Suita-shi, Settsu-shi, Takatsuki-shi, Toyonaka-shi, Toyono-cho, Nose-cho, Mino-shi Northern Osaka Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0595-33-1132
Kashiwara-shi, Katano-shi, Kadoma-shi, Shijonawate-shi, Daito-shi, Neyagawa-shi, Habikino-shi, Higashiosaka-shi, Hirakata-shi, Fujiidera-shi, Matsubara-shi, Moriguchi-shi, Yao-shi Eastern Osaka Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0595-33-1132
Osaka-shi (Asahi-ku, Kita-ku, Konohana-ku, Joto-ku, Tsurumi-ku, Nishi-ku, Nishiyodogawa-ku, Higashiyodogawa-ku, Fukushima-ku, Miyakojima-ku, Yodogawa-ku) New Osaka Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
06-7638-1280
Izumiotsu-shi, Izumisano-shi, Izumi-shi, Osakasayama-shi, Kaizuka-shi, Kanan-cho, Kawachinagano-shi, Kishiwada-shi, Kumatori-cho, Sakai-shi (Sakai-ku, Nishi-ku, Naka-ku, Higashi-ku, Minami-ku, Kita-ku, Mihara-ku), Sennan-shi, Taishi-cho, Takaishi-shi, Tajiri-cho, Tadaoka-cho, Chihayaakasakamura, Tondabayashi-shi, Hannan-shi, Misaki-cho Southern Osaka Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
06-7638-1275
Kyoto Ayabe-shi, Ine-cho, Oyamazaki-cho, Kameoka-shi, Kyotango-shi, Kyotamba-cho, Kyoto-shi (Ukyo-ku, Kamigyo-ku, Kita-ku, Shimogyo-ku, Nakagyo-ku, Nishikyo-ku), Kumiyama-cho, Nagaokakyo-shi, Nantan-shi, Fukuchiyama-shi, Maizuru-shi, Miyazu-shi, Yosano-cho Kyoto Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0595-33-1122
Ide-cho, Uji-shi, Ujitawara-cho, Kasagi-cho, Kizugawa-shi, Kyotanabe-shi, Kyoto-shi (Sakyo-ku, Higashiyama-ku, Fushimi-ku, Minami-ku, Yamashina-ku), Joyo-shi, Seika-cho, Minamiyamashiromura, Muko-shi, Yawata-shi, Wazuka-cho Southern Kyoto Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0595-33-1122
Shiga Entire Prefecture Shiga Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
06-7638-1280
Nara Entire Prefecture Nara Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
073-403-2333
Wakayama Entire Prefecture Wakayama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
073-403-2323
Hyogo Ashiya-shi, Amagasaki-shi, Itami-shi, Inagawa-cho, Kawanishi-shi, Kobe-shi (Higashinada-ku, Nada-ku), Takarazuka-shi, Nishinomiya-shi Hanshin Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
06-7638-1280
Awaji-shi, Kobe-shi (Kita-ku, Suma-ku, Tarumi-ku, Chuo-ku, Nagata-ku, Nishi-ku, Hyogo-ku), Sumoto-shi, Miki-shi, Minamiawaji-shi, Sanda-shi, Tambasasayama-shi, Tamba-shi Hyogo Customer Service Center

0570-200-766

For customers using the Voice Call Flat-Rate System ?
0857-33-3373
Akashi-shi, Aioi-shi, Ako-gun, Ako-shi, Asago-shi, Ibo-gun, Ono-shi, Kakogawa-shi, Kako-gun, Kasai-shi, Kato-shi, Kamizaki-gun, Sayo-gun, Shiso-shi, Taka-gun, Takasago-shi, Tatsuno-shi, Toyooka-shi, Nishiwaki-shi, Himeji-shi, Mikata-gun, Yabu-shi Himeji Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
073-403-2328

Chugoku Area＋

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Okayama Asakuchi-gun, Asakuchi-shi, Ibara-shi, Okayama-shi, Oda-gun, Kasaoka-shi, Kurashiki-shi, Setouchi-shi, Soja-shi, Tamano-shi, Tsukubo-gun, Bizen-shi, Wake-gun Okayama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3334
Aida-gun, Akaiwa-shi, Kaga-gun, Katsuta-gun, Kume-gun, Takahashi-shi, Tsuyama-shi, Tomata-gun, Niimi-shi, Maniwa-gun, Maniwa-shi, Mimasaka-shi Tsuyama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3338
Hiroshima Akitakata-shi, Onomichi-shi, Shobara-shi, Jinseki-gun, Sera-gun, Takehara-shi, Toyoda-gun, Fukuyama-shi, Fuchu-shi, Mihara-shi, Miyoshi-shi Miyoshi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3335
Aki-gun, Etajima-shi, Otake-shi, Kure-shi, Hatsukaichi-shi, Higashihiroshima-shi, Hiroshima-shi, Yamagata-gun Hiroshima Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3336
Shimane Entire Prefecture(except Oki-gun, Matsue-shi, Yasugi-shi) Miyoshi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3335
Oki-gun, Matsue-shi, Yasugi-shi Tsuyama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3338
Yamaguchi Entire Prefecture Yamaguchi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3337
Tottori Entire Prefecture Tsuyama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3338

Shikoku Area＋

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Kagawa Entire Prefecture as well as Niihama-shi and Shikokuchuo-shi in Ehime Prefecture Kagawa Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0877-45-5109
Tokushima Entire Prefecture Tokushima Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
088-603-2222
Kochi Entire Prefecture Kochi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
088-813-2222
Ehime Entire Prefecture (except Niihama-shi and Shikokuchuo-shi) Ehime Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
089-903-2222

Kyushu and Okinawa Area＋

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Fukuoka Fukuoka-shi, Itoshima-shi, Kasuya-gun Fukuoka Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
092-303-2222
Iizuka-shi, Onga-gun, Kaho-gun, Kama-shi, Kitakyushu-shi, Kurate-gun, Koga-shi, Tagawa-gun, Tagawa-shi, Chikujo-gun, Nakama-shi, Nogata-shi, Fukutsu-shi, Buzen-shi, Kyoto-gun, Miyawaka-shi, Munakata-shi, Yukuhashi-shi Northern Kyushu Customer Service Center

0570-200-991

For customers using the Voice Call Flat-Rate System ?
092-303-2222
Asakura-gun, Asakura-shi, Ukiha-shi, Okawa-shi, Onojo-shi , Omuta-shi, Ogori-shi, Kasuga-shi, Kurume-shi, Dazaifu-shi, Chikugo-shi, Chikushi-gun, Chikushino-shi, Mii-gun, Mizuma-gun, Miyama-shi, Yanagawa-shi, Yame-gun, Yame-shi Kurume Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
092-303-2222
Saga Entire Prefecture Saga Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
092-303-2222
Nagasaki Entire Prefecture Nagasaki Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0957-49-5536
Kumamoto Entire Prefecture Kumamoto Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
096-287-8787
Oita Entire Prefecture Oita Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
097-502-2222
Miyazaki Entire Prefecture Miyazaki Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
097-502-2222
Kagoshima Entire Prefecture(except Remote Islands) Kagoshima Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0995-67-7700
Remote Islands(Tanegashima, Yakushima, Amami Islands) Kagoshima Customer Service Center(For Remote Islands)

0570-200-970

For customers using the Voice Call Flat-Rate System ?
0995-67-7700
Okinawa Entire Prefecture Okinawa Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
098-901-4574