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Freshness GuaranteedCool TA-Q-BINCool TA-Q-BIN

bsi TCDS 6602200 PAS1018

Maintaining your parcels in chilled (0-10℃) or frozen (-15℃ or lower) conditions during delivery.

  • Discounts available
  • Select the time zone
  • TA-Q-BIN Delivery Center Pickup Service
  • Convenience store services available
  • Cash on delivery available
  • Return deliveries available


Rates and Acceptable Sizes for Cool TA-Q-BIN




* Not available for the Izu Islands (Shikine-jima,Toshima,Mikurashima and Aogashima) and Ogasawara Village (Ogasawara Islands)

60 size
Cashless JPY
Cash JPY
80 size
Cashless JPY
Cash JPY
100 size
Cashless JPY
Cash JPY
120 size
Cashless JPY
Cash JPY
  • * The rates listed above are one-way rates for one parcel.
  • * Use discount services for even more reasonable rates.
  • * To prevent quality deterioration during shipping, Cool TA-Q-BIN does not accept parcels larger than Size 120 (linear dimensions smaller than 120cm or less than 15kg in weight).
  • * All prices are tax included.

Two Types Available

Chilled Type

Chilled Type Temperature during shipping Approximate pre-cooling time
0〜10℃ At least 6 hours at 10℃ or lower

Frozen Type

Frozen Type Temperature during shipping Approximate pre-cooling time
-15℃ At least 12 hours at -15℃ or lower

We may not be able to accept products, such as ice cream, which require temperatures lower than the temperature range for the Frozen Type.

When Using Cool TA-Q-BIN

Please cool parcels in advance

Please cool parcels in advance

This is a refrigerated freight service (a service that maintains temperature). Therefore, it does not have any features to cool or freeze parcels

If your parcel is not cooled in advance, the refrigerator temperature may rise which may affect other customers' parcels. Therefore, we cannot accept parcels that have not been cooled in advance.

You can specify a delivery date up to 3 days from the pickup date.

You can specify a delivery date up to 3 days from the pickup date.

You can specify a delivery date up to 3 days from the pickup date for regions specified for next-day delivery and up to 4 days from the pickup date for regions specified for two-day delivery.

If the recipient is not at home, parcels will be kept refrigerated or frozen at a
Yamato Transport Sales Office for up to 3 days (including the day of attempted delivery).

Sending Methods Available

  • Pickup at Your Home
  • TA-Q-BIN Agencies
  • Yamato Transport Sales Offices?100 JPY discount per parcel
    150 JPY discount for Kuroneko Members
  • Convenience Store
  • Delivery Locker?

Available Options

  • Specified Date Delivery
  • Time Zone Delivery
  • TA-Q-BIN Delivery Center Pickup Service?60 JPY discount per parcel
  • Temporary Custody Service?
  • Round Trip TA-Q-BIN
  • Reduced Rates for Multiple Parcels?
  • Cash on Delivery
  • Digital Discount?60 JPY discount per parcel

Kuroneko Members Services

  • Kuroneko Members Discount?Up to 15% discount off shipping rates
  • Kuroneko Members Drop-Off
    Discount?150 JPY discount per parcel
  • RAKURAKU Waybill Printing Service?
  • Delivery Completed Email?

Delivery Time Zones Available

Delivery Time Zones Available

How to Send Cool TA-Q-BIN

How to Prepare Waybills

Filling Out Waybills by Hand

Waybills are available at nearby Yamato Transport Sales Offices, convenience stores and TA-Q-BIN Agencies.

How to Pack and Send


  • Cool TA-Q-BIN does not provide constant temperatures throughout the entire shipping process.
    Please note that parcels will be temporarily exposed to outside air during loading, sorting, pickup, delivery, etc.
  • For Cool TA-Q-BIN, each parcel is insured up to 30,000 JPY (tax included).

Request pickup


Please note that inquiries made after 6:00pm may be responded to after 9:00am the following day.

Inquiries by Phone


The hours of operation differs depending on the type of inquiry.

When difficult to connect with the toll-free number

in English03-6757-1061
(9:00am to 6:00pm, 365 days a year)