For Delivery of Small Items to a Mailbox
This service for small parcels provides next-day delivery to a mailbox, to the same standards as TA-Q-BIN.
This service can be used by corporate and sole proprietorship customes who have made a contract with Yamato Transport. It can also be used by individual customers who are using interpersonal transaction websites (flea markets, auctions) that have made a contract with Yamato Transport.
- Credit agreement
- Time range selection not available
- TA-Q-BIN Delivery
Center Pickup Service - Return deliveries available
Overview
Service Features
Parcels placed in/delivered to mailboxes
Parcels are placed in and delivered to mailboxes.
- *Parcels which cannot fit in a mailbox are taken back by the Sales Driver.
Same number of days for delivery as TA-Q-BIN; next-day delivery throughout Japan
The TA-Q-BIN network is utilized for speedy shipping.
- * Excludes some areas.
- * Delivery date and time cannot be specified.
Flat rates throughout Japan
Flat rates apply for all of Japan. A price is set for each customer depending on conditions such as quantity, etc.
- *The maximum amount per parcel is 385 JPY (tax included).
Acceptable Sizes for Nekopos
- Maximum
square A4 size (Length:31.2cm Width:22.8cm) - Minimum
Length:23cm Width:11.5cm - Within 2.5 cm thick *
- Up to 1 kg
- *Some online flea market and auction websites are available to send by Nekopos within a thickness of 3 cm.
Please refer FAQ for details. (Japanese only)
Other Services
How to Send Nekopos
How to Make a Mailing Label
A special mailing label is required for sending Nekopos.
Also, a delivery completed email is sent to the receiver. Therefore, please create special waybill labels using the Waybill Issuing System B2 Cloud (Japanese only) which enables linking with information such as the email address of the receiver.
Special address labels for Nekopos can be created using laser, inkjet, and thermal printers.
About Sending
Please affix the mailing label to the outside of the parcel. Parcels can be sent from Yamato Transport Sales Office or picked up and sent by Sales Drivers.
- *However, this excludes parcels within 23 cm × 11.5 cm.
- *This service is not available at TA-Q-BIN Agency such as convenience stores.
FAQ
Precautions
- The underwriting limit for loss or damage of parcels is 3,000 JPY (tax included).
- If you want the confirmation of receipt, please use TA-Q-BIN.
- Some items cannot be handled by Yamato Transport.
For details, please refer to "Items that Cannot be Sent by TA-Q-BIN."
Request pickup
Inquiries Online
Please note that inquiries made after 6:00pm may be responded to after 9:00am the following day.
Inquiries by Phone
The hours of operation differs depending on the type of inquiry.
When difficult to connect with the toll-free number
in English03-6757-1061
(9:00am to 6:00pm, 365 days a year)
How to Use the Automated Phone Service
Inquiry |
Business hours |
Menu number |
Procedures |
---|---|---|---|
Redelivery except for UPS & International TA-Q-BIN |
24 hours a day, 365 days a year |
|
See table below |
Redelivery UPS & International TA-Q-BIN |
9:00am - 6:00pm 365 days a year |
|
You will be connected to the Customer Service Center. |
Pickup |
|
||
Other inquiries |
|
Redelivery Procedures
1. Enter waybill number | Please enter the waybill number. |
2. Select delivery or pickup | Please select from the following options:
|
3. Select the desired delivery date | Enter your desired delivery date.
|
4. Select the desired delivery time zone | Enter your desired delivery time zone.
|
5. Enter your phone number | Enter a telephone number where you can be reached. |
6. Request accepted | Your request has been accepted. A Sales Driver will redeliver your parcel at the specified time. |