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Delivering Catalogs, Pamphlets and Other Direct Mail to Mailboxes

Kuroneko DM-Bin is a service for delivering catalogs, pamphlets, and other promotional material to mailboxes throughout Japan without a seal of receipt.

This service can be used by corporate customers, group customers, and sole proprietorship customers who have made a contract with Yamato Transport.

Credit agreement
Time range selection not available
TA-Q-BIN Delivery
Center Pickup Service
Cash-on-delivery not available

Overview
How to Send
FAQ
Precautions

Overview

Service Features

Parcels placed in/delivered to mailboxes

Parcels are placed in and delivered to mailboxes.

Flat rates throughout Japan

Flat rates apply for all destinations in Japan. Prices are set depending on certain conditions such as delivery quantity and the items to be shipped.

* The maximum cost per parcel is 167 JPY (tax included)

Approximate delivery times

Within 400 km: Two days
Outside of 400 km: Four days (including day of shipment)

*Excluding some areas

Applicable Sizes for Kuroneko DM-Bin

Linear dimensions of up to 60cm.
Longest side up to 34cm
Thickness up to 2cm
Weight up to 1 kg

*For items which are larger than "11.5 cm(W) × 23 cm(L)."
*Parcels which cannot fit in a mailbox are taken back by the Sales Driver.
*Some items cannot be handled by Yamato Transport.
For details, please refer to "Items that Cannot be Sent by TA-Q-BIN."

Items that Cannot be Sent by TA-Q-BIN

Other Services

Parcels smaller than Size 60

TA-Q-BIN Compact

Send small parcels for a reasonable price. Like TA-Q-BIN, all services are available.

Delivering small items to mailboxes

Nekopos

Provides next day deliveries for small parcels delivered to mailboxes, similar to TA-Q·BIN speeds. Shipping information is also provided in a timely manner.

Reliable delivery by 10:00am

TA-Q-BIN Time Service

Parcels accepted by the afternoon are delivered by 10:00am the following morning.

Send parcels overseas

International TA-Q-BIN

International TA-Q-BIN can be used to send gifts, products, and other goods to countries throughout the world.

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How to Send Kuroneko DM-Bin

How to Make a Mailing Label

Issue Using Computer at Workplace

A special mailing label is required for sending Kuroneko DM-Bin.
Also, a delivery completed email is sent to the receiver. Therefore, please create special waybill labels using theWaybill Issuing System B2 Cloud (Japanese only)which enables linking with information such as the email address of the receiver.

Special address labels for Kuroneko DM-Bin can be created using laser, inkjet, and thermal printers.

Regarding Shipping

Please affix the mailing label to the outside of the parcel. Parcels can be sent from Yamato Transport Sales Office or picked up and sent by Sales Drivers.

*This service is not available at TA-Q-BIN Agencies such as convenience stores.

How to Send

Please write the postal code, address and name of the receiver on the outside of the parcel.
Please prepare a Kuroneko DM-Bin mailing label and contact a Sales Driver or Sales Office .
Parcels can be collected by a Sales Driver or dropped off at one of 4, 000 Yamato Transport Sales Office throughout Japan.

*This service is not available at TA-Q-BIN Agencies such as convenience stores.

FAQ

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Precautions

Correspondence(letters, billing invoices, etc.) are not accepted.
Items which require insurance is not accepted .
- *In the case of loss or damage, shipping rates are refunded or free shipping is provided for a replacement item.
- * No compensation is paid for delayed deliveries.
Parcels addressed to post office boxes are not accepted.
The date, time or day of the week for delivery cannot be specified .
This service is not available at TA-Q-BIN Agencies such as convenience stores.
If you want the confirmation of receipt, please use TA-Q-BIN.

Request pickup

Inquiries Online

Request Pickup

Please note that inquiries made after 6:00pm may be responded to after 9:00am the following day.

Inquiries by Phone

0120-67-9625

The hours of operation differs depending on the type of inquiry.

Check the hours of operation

When difficult to connect with the toll-free number

in English03-6834-7503

(9:00am to 6:00pm, 365 days a year)

How to Use the Automated Phone Service

Inquiry	Business hours	Menu number	Procedures
Redelivery except for UPS & International TA-Q-BIN	24 hours a day, 365 days a year	1	See table below
Redelivery UPS & International TA-Q-BIN	9:00am - 6:00pm 365 days a year	3	You will be connected to the Customer Service Center.
Pickup		2
Other inquiries		3

Redelivery Procedures

1. Enter waybill number	Please enter the waybill number.
2. Select delivery or pickup	Please select from the following options: To request redelivery, press 1 To request pickup at a TA-Q-BIN Sales Office, press 3
3. Select the desired delivery date	Enter your desired delivery date. For same day delivery, press 1 For delivery on a later date, enter the desired date in MMDD format (e.g. enter0401 for April 1)
4. Select the desired delivery time zone	Enter your desired delivery time zone. No preference (same day or later date), press 0 Specify delivery time zone For AM: press 1 For 2:00pm - 4:00pm: press 2 For 4:00pm - 6:00pm: press 3 For 6:00pm - 8:00pm: press 4 For 7:00pm - 9:00pm: press 5
5. Enter your phone number	Enter a telephone number where you can be reached.
6. Request accepted	Your request has been accepted. A Sales Driver will redeliver your parcel at the specified time.

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