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Preparing Waybills

What is a Waybill?

The following is an explanation of the waybill used when sending a parcel within Japan or overseas.

A waybill is a document on which information such as the destination is written at the time of sending.
In addition to the addresses, names, and contact information for the recipient and the sender, the parcel contents are also written on the waybill.
The waybill is then affixed to the parcel for delivery.

Waybills can be written in English.

The Sales Driver will peel off and affix waybills. Therefore, you are not required to perform this step.

Obtaining a Waybill

Method	Explanation
Obtain a waybill at a Yamato Transport Sales Office, convenience store or TA-Q-BIN Agency	Blank waybills are available at Yamato Transport Sales Office, convenience stores and TA-Q-BIN Agencies. *Some services may not be available.	Find a Sales Office or TA-Q-BIN Agency (Japanese only)
Have a Sales Driver bring a waybill at the time of pickup	Sales Drivers will bring blank waybills to your home.You can also use theTA-Q-BIN Waybill Printing Service (Japanese Only)in which information is printed on waybills in advance.	Request pickup

*Blank waybills cannot be downloaded online.
*Kuroneko Members, a free online membership service for Yamato Transport, allows members to print waybills at home. However, it is currently only available in Japanese.

How to Fill Out a Waybill

The type of waybill used and how to fill out the waybill differs depending on the service, sending method, etc.
Please start by confirming the basic writing method. Next, refer to special writing requirements for the intended use.

When Sending Overseas

International TA-Q-BIN

Points to Take Notice of When Filling Out a Waybill

100 JPY discount per parcel is applied when sending multiple parcels to the same destination

When sending two or more parcels to the same destination, a 100 JPY discount per parcel is applied. To receive a discount, please use the "Multiple Parcels Waybills."

*Reduced Rates for Multiple Parcels only apply to prepaid TA-Q-BIN parcels.
*Not available for TA-Q-Bin Compact, Cool TA-Q-Bin, Golf TA-Q-Bin, Ski TA-Q-Bin, Airport TA-Q-Bin, Round Trip TA-Q-Bin, TA-Q-Bin Time Service, International TA-Q-Bin or Household Goods TA-Q-Bin.
*Not available for Golf TA-Q-BIN, Ski TA-Q-Bin, Snowboard TA-Q-BIN, and suitcases/travel bags that are Size 160 or larger.
*Multiple-package waybills cannot be used on the types of packages listed as not available.

How to Write Waybills for Multiple Parcels

For Cash on Delivery, a special waybill is required.

"Cash on Delivery" refers to when TA-Q-BIN rates are paid by the recipient. Please note that a special waybill is required for each service when using Cash on Delivery.

*No fees are charged for using Cash on Delivery.

Cash on Delivery Waybills and Available Services

60 JPY discount per parcel is applied when specifying pickup at a Sales Office

A Yamato Transport Sales Office can be specified as the destination instead of a home address. A 60 JPY discount per parcel is applied when using this service.

When your parcel has arrived, please come to a Yamato Transport Sales Office to pick it up.

How to Specify Pickup at a Sales Office on a Waybill

If a Mistake is Made When Filling Out the Waybill

If you make a mistake when writing your address or other information on the waybill, use a double line to cross out the incorrect information and then write the correct information. Waybills corrected using this method can be accepted.Waybills are carbon copied to multiple sheets of paper. Therefore, corrections cannot be made using correction tape, etc.

If there is not enough space to make the required correction, please use a new waybill.
To acquire a new waybill, please ask for one when requesting pickup or when dropping off your parcel.

How to Send a Parcel

How to Send a Parcel
with TA-Q-BIN

Packing Methods

Preparing Waybills

Sending and Payment Methods

Dangerous and Prohibited Items

Dangerous and Prohibited Items (International TA-Q-BIN)

Convenient Packing Materials

How to Fill Out a Waybill (When Sending Within Japan)

Please use a ballpoint pen and write firmly inside of the bold box.
A waybill consists of 5 to 7 sheets of carbon paper and written information is transferred onto every sheet.
If not enough pressure is applied and information is not transferred onto all sheets, you may be asked to write on the sheets individually.

1. Write information regarding the recipient

1Recipient's postal code
2Recipient's phone number

Please write a phone number which can be reached easily (such as mobile phone).
3Recipient's address

For apartments, please write the name of the apartment complex, building number, and room number.
4Recipient's name

For accommodation, please write "c/o (recipient's name)."

2. Write information regarding the sender

5Sender's postal code
6Sender's phone number
7Sender's address
8Sender's name

3. Write contents of the parcel

9Parcel contents

Please write a detailed description of the parcel contents.
If a detailed description is not written, it will not be possible to identify the contents. This may affect delivery times or make it impossible to deliver the parcel.

Bad examples	Good examples
Sundries	Glassware
Everyday items	Detergents
ABC 123 (model numbers and product codes)	Wine

Cases requiring special caution for shipping

For fragile items and perishables, please circle the applicable item.

*ワレモノ (waremono)" means "fragile."
*なまもの (namamono)" means "perishables."

For other cases requiring special for handling, please inform the Sales Driver.

4. Specify the desired delivery date and time zone (optional)

10Desired delivery date

Please write the desired delivery date (when applicable).
Please write in "MM/DD" format.
11Desired delivery time zone

Please circle the desired time zone (when applicable).

Waybills are available at nearby Yamato Transport Sales Office, convenience stores, and TA-Q-BIN Agencies.

Find the nearest Sales Office or
TA-Q-BIN Agency (Japanese Only)

When Sending Large Parcels or High Value Parcels

YAMATO-BIN

1. Write the parcel contents

AParcel Contents

Please write details for each item contained in the parcel.
BQuantity

Please write the quantity for the items listed in "Parcel Contents."

*It is not possible to specify a delivery date or time zone for YAMATO-BIN. Therefore, there is no corresponding section on the waybill.

2. Write information regarding insurance

Shipping insurance is optional for YAMATO-BIN

Some accidents are not covered by the Shipping Terms and Conditions. Therefore, purchasing optional shipping insurance for fragile or highly valuable items is recommended. A property insurance company will pay compensation for the insured amount.

Insurable items (applicable parcels)	Premiums
General cargo (all cargo including machinery and fragile items)	10 JPY per every 10,000 JPY of the insured amount (50 JPY minimum)

*Premiums for optional insurance can only be paid in cash.
*Additionally, for cash on delivery, premiums for optional insurance are to be paid by the sender.
*For more information regarding optional insurance, please refer to "Information Regarding Shipping Insurance Applications for Small Cargo" below.

Information Regarding Shipping Insurance Applications for Small Cargo /Terms and Conditions for Shipping Insurance for Small Cargo (Japanese Only) (PDF: 725KB)

Invoice

CShipping insurance

Please circle "要" if insurance is needed or "不要" if insurance is not needed.
DInsured amount

When "要" is circled in section C, please write the monetary value of parcel contents in 10,000 JPY units (e.g. write "50" for 500,000 JPY).