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Customer Service Center

Make an inquiry to a Customer Service Center

Inquiries by Phone

toll-free0120-17-9625

The hours of operation differs depending on the type of inquiry.

When difficult to connect with the toll-free number

in English03-6757-1061
(9:00am to 6:00pm, 365 days a year)

Precautions

  • For redelivery of TA-Q-BIN parcels, requests must be completed by 7:00pm.
  • Redelivery on the specified date and time may not be possible due to disaster, traffic conditions, etc.
  • If telephone lines are busy, please contact your nearest Customer Service Center. We apologize for the inconvenience.
  • For inquiries regarding International TA-Q-BIN and International Cool TA-Q-BIN, please contact International Customer Service Center (0120-5931-69).

Customer Service Centers by Region (Japanese Only)

Hokkaido Area

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Hokkaido Ishikari-gun, Ishikari-shi, Otaru-shi, Sapporo-shi, Shakotan-gun, Furubira-gun, Yoichi-gun Sapporo Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
011-330-3333

Okushiri-gun, Kamiiso-gun, Kameda-gun, Kayabe-gun, Kudou-gun, Shimamaki-gun, Suttsu-gu n, Setana-gun, Nishi-gun, Hakodate-shi, Hiyama-gun, Futami-gun, Hokuto-shi, Matsumae-gun, Yamakoshi-gun Hakodate Customer Service Center

0570-200-702

For customers using the Voice Call Flat-Rate System ?
011-330-3333

Abuta-gun, Isoya-gun, Iwanai-gun, Iwamizawa-shi, Usu-gun, Urakawa-gun, Eniwa-shi, Ebetsu-shi, Kabato-gun(Tsukigata-cho), Kitahiroshima-shi, Samani-gun, Saru-gun, Shiraoi-gun, Sorachi-gun(Kamisunagawa-cho, Naie-cho, Nanporo-cho), Date-shi, Chitose-shi, Tomakomai-shi, Nikappu-gun, Noboribetsu-shi, Hidaka-gun, Bibai-shi, Furuu-gun, Horoizumi-gun, Mikasa-shi, Muroran-shi, Yubari-gun, Yubari-shi, Yufutsu-gun (Atsuma-cho, Abira-cho, Mukawa-cho) Chitose Customer Service Center

0570-200-703

For customers using the Voice Call Flat-Rate System ?
011-330-3333

Akabira-shi, Asahikawa-shi, Ashibetsu-shi, Utashinai-shi, Uryu-gun, Esashi-gun, Kabato-gun(Urausu-cho. Shintotsukawa-cho), Kamikawa-gun(Aibetsu-cho, Kamikawa-cho, Kenbuchi-cho, Shimokawa-cho, Takasu-cho, Toma-cho, Biei-cho, Higashikagura-cho, Higashikawa-cho, Hippu-cho, Wassamu-cho), Shibetsu-shi, Sunagawa-shi, Soya-gun(Sarufutsu-mura), Sorachi-gun(Kamifurano-cho, Nakafurano-cho, Minamifurano-cho), Takikawa-shi, Teshio-gun, Tomamae-gun, Nakagawa-gun(Otoineppu-mura, Nakagawa-cho, Bifuka-cho), Nayoro-shi, Fukagawa-shi, Furnano-shi. Mashike-gun, Monbetsu-gun, Monbetsu-shi, Yufutsu-gun(Only Shimukappu-mura), Rishiri-gun, Rumoi-gun, Rumoi-shi, Rebun-gun, Wakkanai-shi Northern Hokkaido Customer Service Center

0570-200-704

For customers using the Voice Call Flat-Rate System ?
011-330-3333

Akan-gun, Ashoro-gun, Akkeshi-gun, Abashiri-gun, Abashiri-shi , Obihiro-shi, Kasai-gun, Kato-gun, Kamikawa-gun(Shimizu-cho, Shintoku-cho), Kamikawa-gun, Kitami-shi, Kushiro-gun, Kushiro-shi, Shibetsu-gun, Shari-gun, Shiranuka-gun, Tokachi-gun, Tokoro-gun, Nakagawa-gun(Ikeda-cho, Toyokoro-cho, Honbetsu-cho Makubetsu-cho), Nemuro-shi, Notsuke-gun, Hiro-gun, Menashi-gun Eastern Hokkaido Customer Service Center

0570-200-705

For customers using the Voice Call Flat-Rate System ?
011-330-3333

Tohoku Area

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Aomori Entire Prefecture Aomori Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
017-771-3333

Akita Entire Prefecture Akita Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0182-35-1187

Iwate Entire Prefecture Iwate Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0197-68-3822

Miyagi Entire Prefecture Miyagi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
022-374-8111

Yamagata Entire Prefecture Iwate Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
023-606-1111

Fukushima Entire Prefecture Fukushima Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
024-911-1112

Tokyo Area

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Tokyo Adachi-ku, Arakawa-ku, Itabashi-ku, Kita-ku, Toshima-ku, Nakano-ku Northern Tokyo Customer Service Center

0570-200-730

For customers using the Voice Call Flat-Rate System ?
048-233-8012

Edogawa-ku, Katsushika-ku, Koto-ku, Sumida-ku, Taito-ku, Bunkyo-ku Tokyo Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
03-6733-7000

Shibuya-ku, Setagaya-ku, Meguro-ku Southern Tokyo Customer Service Center

0570-200-732

For customers using the Voice Call Flat-Rate System ?
048-233-8110

Akishima-shi, Akiruno-shi, Inagi-shi, Oume-shi, Kunitachi-shi, Komae-shi, Tachikawa-shi, Tama-shi, Chofu-shi, Nishitama-gun, Hachioji-shi, Hamura-shi, Higashiyamato-shi, Hino-shi, Fuchu-shi, Fussa-shi, Machida-shi, Mitaka-shi, Musashimurayama-shi Western Tokyo Customer Service Center

0570-200-733

For customers using the Voice Call Flat-Rate System ?
025-710-2903

Ota-ku, Shinagawa-ku, Shinjuku-ku, Minato-ku New Tokyo Customer Service Center

0570-200-736

For customers using the Voice Call Flat-Rate System ?
03-4335-2211

Izu Islands, Ogasawara Islands New Tokyo Customer Service Center(for Izu and Ogasawara)

0570-200-936

For customers using the Voice Call Flat-Rate System ?
03-4335-2211

Chuo-ku, Chiyoda-ku Eastern Tokyo Customer Service Center

0570-200-738

For customers using the Voice Call Flat-Rate System ?
048-233-8111

Kiyose-shi, Koganei-shi, Kokubunji-shi, Kodaira-shi, Suginami-ku, Nishitokyo-shi, Nerima-ku, Higashikurume-shi, Higashimurayama-shi, Musashino-shi Saikyo Customer Service Center

0570-200-739

For customers using the Voice Call Flat-Rate System ?
048-233-1111

Kanto Area

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Ibaraki Entire Prefecture Ibaraki Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
029-831-7111

Tochigi Entire Prefecture Tochigi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0289-93-4206

Gunma Entire Prefecture Gunma Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
027-202-1111

Saitama Ageo-shi, Kasukabe-shi, Kazo-shi, Kitaadachi-gun, Kitakatsushika-gun, Kuki-shi, Koshigaya-shi, Saitama-shi, Satte-shi, Siraoka-shi, Hasuda-shi, Hanyu-shi, Minamisaitama-gun, Yoshikawa-shi Saitama Customer Service Center

0570-200-724

For customers using the Voice Call Flat-Rate System ?
048-611-1111

Iruma-gun, Iruma-shi, Osato-gun, Okegawa-shi, Kawagoe-shi, Kitaadachi-gun(Ina-machi), Kitamoto-shi, Gyoda-shi, Kumagaya-shi, Konosu-shi, Kodama-gun, Sakado-shi, Sayama-shi, Chichibu-gun, Turugashima-shi, Tokorozawa-shi, Honno-shi, Higashimatsuyama-shi, Fujimi-shi, Fujimino-shi, Honjo-shi Western Saitama Customer Service Center

0570-200-734

For customers using the Voice Call Flat-Rate System ?
0493-40-1111

kawaguchi-shi, Soka-shi, Toda-shi, Misato-shi, Yashio-shi, Warabi-shi Northern Tokyo Customer Service Center

0570-200-730

For customers using the Voice Call Flat-Rate System ?
048-233-8012

Asaka-shi, Shiki-shi, Niiza-shi, Wako-shi Saikyo Customer Service Center

0570-200-739

For customers using the Voice Call Flat-Rate System ?
048-233-1111

Chiba Asahi-shi, Awa-gun, Isumi-gun, Isumi-shi, Ichihara-shi, Inba-gun, Oamishirasato-shi, Katsuura-shi, Katori-gun, Katori-shi, Kamogawa-shi, Kisarazu-shi, Kimitsu-shi, Sakura-shi, Sanbu-gun, Sanmu-shi, Sosa-shi, Sodegaura-shi, Tateyama-shi, Chiba-shi, Choshi-shi, Chosei-gun, Togane-shi, Tomisato-shi, Narita-shi, Futtsu-shi, Minamiboso-shi, Mobara-shi, Yachimata-shi, Yotsukaido-shi Chiba Customer Setvice Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
043-331-1111

Abiko-shi, Ichikawa-shi, Inzai-shi, Urayasu-shi, Kashiwa-shi, Kamagaya-shi, Shiroi-shi, Nagareyama-shi, Narashino-shi, Funabashi-shi, Matsudo-shi, Yachiyo-shi Funabashi Customer Service Center

0570-200-735

For customers using the Voice Call Flat-Rate System ?
027-202-1111

Noda-shi Saitama Customer Service Center

0570-200-724

For customers using the Voice Call Flat-Rate System ?
048-611-1111

Kanagawa Kamakura-shi, Zushi-shi, Miura-gun, Miura-shi, Yokosuka-shi, Yokohama-shi (Isogo-ku, Kanazawa-ku, Konan-ku, Sakae-ku, Naka-ku, Minami-ku, Nishi-ku) Yokohama Customer Service Center

0570-200-726

For customers using the Voice Call Flat-Rate System ?
045-330-6668

Yokohama-shi(Aoba-ku, Kanagawa-ku, Kohoku-ku, Tsuzuki-ku, Tsurumi-ku, Hodogaya-ku, Midori-ku) Kanagawa Customer Service Center

0570-200-728

For customers using the Voice Call Flat-Rate System ?
045-345-6666

Aiko-gun, Ashigarakami-gun, Ashigarashimo-gun, Atsugi-shi, Isehara-shi, Odawara-shi, Sagamihara-shi, Naka-gun, Hadano-shi, Hiratsuka-shi, Minamiashigara-shi Atsugi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
046-203-2222

Kawasaki-shi Kawasaki Customer Service Center

0570-200-726

For customers using the Voice Call Flat-Rate System ?
045-345-6666

Fujisawa-shi, Yokohama-shi (Izumi-ku, Seya-ku, Totsuka-ku) Shonan Customer Service Center

0570-200-726

For customers using the Voice Call Flat-Rate System ?
045-330-6668

Yokohama-shi (Asahi-ku) Shonan Customer Service Center

0570-200-728

For customers using the Voice Call Flat-Rate System ?
045-345-6666

Ayase-shi, Ebina-shi, Koza-gun, Zama-shi, Chigasaki-shi, Yamato-shi Shonan Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
046-203-2222

Yamanashi Entire Prefecture Yamanashi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
046-203-2222

Northern Shinetsu Area

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Niigata Agano-shi, Iwafune-gun, Kamo-shi, Kitakambara-gun, Gosen-shi, Sado-shi, sanjo-shi, Shibata-shi, Tainai-shi, Tsubame-shi, Niigata-shi, Nishikambara-gun, Higashikambara-gun, Minamikambara-gun, Murakami-shi Niigata Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
025-333-2222

Itoigawa-shi, Uonuma-shi, Ojiya-shi, Kashiwazaki-shi, Kariwa-gun, Santo-gun, Joetsu-shi, Tokamachi-shi, Nakauonuma-gun, Nagaoka-shi, Mitsuke-shi, Minamiuonuma-gun, Minamiuonuma-shi, Myoko-shi Nagaoka Customer Service Center

0570-200-741

For customers using the Voice Call Flat-Rate System ?
0258-40-3333

Nagano Iiyama-shi, Ueda-shi, Kamitakai-gun, Kamiminochi-gun, Kitasaku-gun, Komoro-shi, Saku-shi, Simotakai-gun, Shimominochi-gun, Suzaka-shi, Chiisagata-gun, Chikuma-shi, Toumi-shi, Nakano-shi, Nagano-shi, Hanishina-gun, Minamisaku-gun Nagano Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0762-03-2222

Azumino-shi, Iida-1hi, Ina-shi, Omachi-shi, Okaya-shi, Kamiina-gun, Kiso-gun, Kitaazumi-gun, Komagane-shi, Shiojiri-shi, Shimoina-gun, Suwa-gun, Suwa-shi, Chino-shi, Higashichikuma-gun, Matsumoto-shi Matsumoto Customer Service Center

0570-200-743

For customers using the Voice Call Flat-Rate System ?
0762-03-2222

Toyama Entire Prefecture Toyama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0762-03-2224

Ishikawa Entire Prefecture Kanazawa Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0762-03-2222

Fukui Entire Prefecture Fukui Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0762-03-2225

Chubu Area

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Shizuoka Atami-shi, Izu-shi, Izunokuni-shi, Ito-shi, Kamo-gun, Gotemba-shi, Shizuoka-shi, Shimoda-shi, Susono-shi, Sunto-gun, Tagata-gun, Numazu-shi, Fuji-shi, Fujinomiya-shi, Mishima-shi Shizuoka Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4981

wata-shi, Omaezaki-shi, Kakegawa-shi, Kikugawa-shi, Kosai-shi, Shimada-shi, Shuchi-gun, Haibara-gun, Hamamatsu-shi, Fukuroi-shi, Fujieda-shi, Makinohara-shi, Yaizu-shi Hamamatsu Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4981

Aichi Aichi-gun, Ichinomiya-shi, Inazawa-shi, Inuyama-shi, Iwakura-shi, Owariasahi-shi, Kasugai-shi, Kitanagoya-shi, Kiyosu-shi, Konan-shi, Komaki-shi, Seto-shi, Nagakute-shi, Nagoya-shi(Kita-ku, Chikusa-ku, Naka-ku, Nishi-ku, Higashi-ku, Meito-ku, Moriyama-ku), Nishikasugai-gun, Nisshin-shi, Niwa-gun Aichi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4991

Aisai-shi, Ama-gun, Ama-shi, Obu-shi, Chita-gun, Chita-shi, Tsushima-shi, Tokai-shi, Tokoname-shi, Nagoya-shi(Atsuta-ku, Showa-ku, Tenpaku-ku, Nakagawa-ku, Nakamura-ku, Mizuho-ku, Midori-ku, Minato-ku, Minami-ku), Handa-shi, Yatomi-shi Nagoya Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4991

Anjo-shi, Okazaki-shi, Gamagori-shi, Kariya-shi, Kitashitara-gun, Shinshiro-shi, Takahama-shi, Tahara-shi, Chiryu-shi, Toyoake-shi, Toyokawa-shi, Toyota-shi, Toyohashi-shi, Nishio-shi, Nukata-gun, Hekinan-shi, Miyoshi-shi Mikawa Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4991

Mie Entire Prefecture Mie Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4981

Gifu Entire Prefecture Gifu Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0986-30-4981

Kansai Area

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Osaka Izumiotsu-shi, Izumisano-shi, Izumi-shi, Osakasayama-shi, Osaka-shi(Abeno-ku, Ikuno-ku, Joto-ku, Suminoe-ku, Sumiyoshi-ku, Taisho-ku, Chuo-ku, Tennoji-ku, Naniwa-ku, Nishinari-ku, Higashizumiyoshi-ku, Higashinari-ku, Hirano-ku, Minato-ku), Kaizuka-shi, Kashiwara-shi, Kawachinagano-shi, Kishiwawa-shi, Sakai-shi, Sennan-gun, Sennan-shi, Senboku-gun, Takaishi-shi, Tondabayashi-shi, Habikino-shi, Hannan-shi, Fujiidera-shi, Matsubara-shi, Minamikawachi-gun Osaka Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
06-7638-1275

Ikeda-shi, Osaka-shi(Kita-ku, Konohana-ku, Nishi-ku, Nishiyodogawa-ku, Higashiyodogawa-ku, Fukushima-ku, Yodogawa-ku), Suita-shi, Toyonaka-shi Western Osaka Customer Service Center

0570-200-760

For customers using the Voice Call Flat-Rate System ?
06-7638-1280

Ibaraki-shi, Osaka-shi(Miyakojima-ku, Asahi-ku, Tsurumi-ku), Katano-shi, Kadoma-shi, Shijonawate-shi, Settsu-shi, Daito-shi, Takatsuki-shi, Neyagawa-shi, Higashiosaka-Shi, Hirakata-shi, Mishima-gun, Minoh-shi, Moriguchi-shi, Yao-shi Northern Osaka Customer Service Center

0570-200-760

For customers using the Voice Call Flat-Rate System ?
0595-33-1132

Toyono-gun Hyogo Customer Service Center

0570-200-766

For customers using the Voice Call Flat-Rate System ?
0857-33-3373

Kyoto Uji-shi, Otokuni-gun, Kameoka-shi, Kizugawa-shi, Kyotanabe-shi, Kyoto-shi, Kuze-gun, Joyo-shi, Soraku-gun, Tsuzuki-gun, Nagaokakyo-shi, Nantan-shi, Funai-gun, Muko-shi, Yawata-shi Kyoto Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0595-33-1122

Ayabe-shi, Kyotango-shi, Fukuchiyama-shi, Maizuru-shi, Miyazu-shi, Yosa-gun Hyogo Customer Service Center

0570-200-766

For customers using the Voice Call Flat-Rate System ?
0857-33-3373

Shiga Entire Prefecture Shiga Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
06-7638-1280

Nara Entire Prefecture Nara Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
073-403-2333

Wakayama Entire Prefecture Wakayama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
073-403-2323

Hyogo Akashi-shi, Awaji-shi, Kawanishi-shi, Kawabe-gun, Kobe-shi, Sasayama-shi, Sanda-shi, Sumoto-shi, Takarazuka-shi, Tamba-shi, Miki-shi, Minamiawaji-shi Hyogo Customer Service Center

0570-200-766

For customers using the Voice Call Flat-Rate System ?
0857-33-3373

Aioi-shi, Ako-gun, Ako-shi, Asago-shi, Ibo-gun, Ono-shi, Kakogawa-shi, Kako-gun, Kasai-shi, Kato-shi, Kanzaki-gun, Sayo-gun, Shiso-shi, Taka-gun, Takasago-shi, Tatsuno-shi, Toyooka-shi, Nishiwaki-shi, Himeji-shi, Mikata-gun, Yabu-shi Himeji Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
073-403-2328

Ashiya-shi, Amagasaki-shi, Itami-shi, Nishinomiya-shi Western Osaka Customer Service Center

0570-200-760

For customers using the Voice Call Flat-Rate System ?
06-7638-1280

Chugoku Area

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Okayama Asakuchi-gun, Asakuchi-shi, Ibara-shi, Okayama-shi, Oda-gun, Kasaoka-shi, Kurashiki-shi, Setouchi-shi, Soja-shi, Tamano-shi, Tsukubo-gun, Bizen-shi, Wake-gun Okayama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3334

Aida-gun, Akaiwa-shi, Kaga-gun, Katsuta-gun, Kume-gun, Takahashi-shi, Tsuyama-shi, Tomata-gun, Niimi-shi, Maniwa-gun, Maniwa-shi, Mimasaka-shi Tsuyama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3338

Hiroshima Fukuyama-shi Okayama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3334

Akitakata-shi, Shobara-shi, Jinseki-gun, Sera-gun, Fuchu-shi, Miyoshi-shi Miyoshi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3335

Aki-gun, Edajima-shi, Otake-shi, Onomichi-shi, Kure-shi, Takehara-shi, Toyota-gun, Hatsukaichi-shi, Higashihiroshima-shi, Hiroshima-shi, Mihara-shi, Yamagata-gun Hiroshima Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3336

Shimane Entire Prefecture Miyoshi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3335

Yamaguchi Entire Prefecture Yamaguchi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3337

Tottori Entire Prefecture Tsuyama Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0857-33-3338

Shikoku Area

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Kagawa Entire Prefecture as well as Niihama-shi and Shikokuchuo-shi in Ehime Prefecture Kagawa Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0877-45-5109

Tokushima Entire Prefecture Tokushima Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
088-603-2222

Kochi Entire Prefecture Kochi Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
088-813-2222

Ehime Entire Prefecture (excluding Niihama-shi and Shikokuchuo-shi) Ehime Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
089-903-2222

Kyushu and Okinawa Area

Prefecture Municipality (in Japanese alphabetical order) Customer Service Center Contact Information
Fukuoka Asakura-gun, Asakura-shi, Itoshima-gun, Ukiha-shi, Okawa-shi, Onojo-shi, Omuta-shi, Ogori-shi, Kasuga-shi, Kasuya-gun, Kurume-shi, Koga-shi, Dazaifu-shi, Chikugo-shi, Chikushi-gun, Chikushino-shi, Fukuoka-shi, Fukutsu-shi, Mii-gun, Mzuma-gun, Miyama-shi, Munakata-gun, Yanagawa-shi, Yame-gun, Yame-shi Fukuoka Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
092-303-2222

Iizuka-shi, Onga-gun, Kaho-gun, Kama-shi, Kitakyushu-shi, Kurate-gun, Tagawa-gun, Tagawa-shi, Chikujo-gun, Nakama-shi, Nogata-shi, Fuzen-shi, Miyako-gun, Miyawaka-shi, Yukuhashi-shi Kitakyushu Customer Service Center

0570-200-991

For customers using the Voice Call Flat-Rate System ?
092-303-2222

Saga Entire Prefecture Saga Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
092-303-2222

Nagasaki Entire Prefecture Nagasaki Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
0957-49-5536

Kumamoto Entire Prefecture Kumamoto Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
096-287-8787

Oita Entire Prefecture Oita Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
097-502-2222

Miyazaki Entire Prefecture Miyazaki Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
097-502-2222

Kagoshima Kagoshima Prefecture(Satsuma Region and Osumi Region) Kagoshima Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
099-567-7700

Remote Islands (Tanegashima Island, Yakushirna Island, Amami Islands) Kagoshima Customer Service Center (for remote islands)

0570-200-970

For customers using the Voice Call Flat-Rate System ?
099-567-7700

Okinawa Entire Prefecture Okinawa Customer Service Center

0570-200-000

For customers using the Voice Call Flat-Rate System ?
098-840-3581