International TA-Q-BIN can be used to send gifts, products and other goods to countries throughout the world.As the service is different to the regular TA-Q-BIN service in Japan, the import and export regulations of each country apply.
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TA-Q-BIN Delivery Center Pickup Service
Convenience store services available
Cash on delivery available
Return deliveries available
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Door-to-door Shipping to More than 200 Countries and Regions All Around the World
In countries and regions where the TA-Q-BIN brand is operated, parcels are delivered by overseas subsidiaries of the Yamato Group. In all other countries and regions, parcels are delivered by our partners.
Countries/regions where the TA-Q-BIN brand operates
Taiwan, Shanghai, Hong Kong, Singapore, Malaysia (Kuala Lumpur, Penang, Putrajaya), Thailand (Bangkok)
* Depending on the country, parcels may be delivered to customers at the airport. In such cases, Yamato Transport is only liable up until delivery to the airport.
Countries Where Personal Parcels cannot be Accepted
For the following countries, parcels other than documents cannot be handled when either the shipper or receiver is a private individual.
Only can be used for paper documents. Paper documents sent together with other items such as floppy disks and CDs will not be treated as documents. Invoices are required.
Customs Tariffs and Other Fees
Customs fees and other fees may be incurred when parcels are imported into their destination country. Customs tariffs and other views are at the discretion of the local customs and related authorities at the delivery location. Any fees which are incurred must be paid by the sender (you) or the receiver. For more information, please select the destination country or region.
Please check "Items Prohibited by International TA-Q-BIN."
Parcels or personal items being sent to a lodger
The following items cannot be handled: Parcels being sent to a post-office box, hotel or lodging facilities; personal items (parcels shipped separately) in conjunction with study abroad, foreign dispatch, travel, etc.
If these items are sent overseas, they will not be exempted from taxes. The items will be subjected to customs tariffs and other fees incurred for each destination country and item.
When sending personal items (parcels shipped separately), please use "Study Abroad TA-Q-BIN."
An invoice is a certificate of parcel contents which is prepared by the sender when shipping parcels overseas.
Waybill with invoice can only be used by individual customers.
For corporate customers, please use an invoice in your company's format, or download the invoice format from below.
Corporate customers are required to fill in the corporate name and invoice number (customer's optional number) on the invoice.
The information written on the invoice and the actual contents must match. If a discrepancy is discovered via X-ray inspection or any other method, the invoice will be treated as a false declaration and parcels may be returned.
Invoices are also required for customs declarations. Therefore, please make sure to write the FOB (free on board) price on the invoice.
Please note that the sender may be contacted if no FOB price is listed.
(Prices in other currencies may also be listed together.)
Depending on the destination country or parcel, special care may be required for invoices and other required documentation. For more information, please select the destination country or region.
The Sales Driver will bring a waybill at the time of pickup. You can also obtain waybills at your nearest Yamato Transport Sales Office.
For customers who want to create a separate invoice
Invoice forms can be downloaded below.
Please prepare 3 copies each time a parcel is shipped.
International TA-Q-BIN is an air freight service. Appropriate packaging is required to ensure your parcel is not to get damaged. If the packing materials used are extremely weak (e.g. plastic bags or soft envelope material), parcels may be returned based on the International Door to Door Parcel Delivery Service Terms and Conditions (Article 8-5).
How should I pack my parcel?
What is the best kind of packing material?
I want more information on how to send parcels and how to pay.
Sales Offices handle the pickup and delivery of parcels for their designated areas, and serve as relay points for parcels. They can accept parcel drop offs, issue waybills and act as a delivery pick up location.
Business hours, sending deadlines and services vary depending on each Sales Office. For more information, please find your nearest Sales Office.
Parcels can be sent from delivery lockers installed in apartments. You can make a pickup request and make a payment with the Kuroneko Members website. Parcels will be collected the same day for requests that are made by 4:00pm.
This service allows the pickup of parcels at Yamato Transport Sales Offices throughout Japan.
When a parcel has a Yamato Transport Sales Office is specified as the delivery destination on the waybill, it will be kept there temporarily. Customers can then go to the Sales Office to pick up their parcels.
Reduced Rates for Multiple Parcels
This system can save you money when sending two or more parcels simultaneously to the same destination.
When sending more than one parcel, each additional parcel will receive a 100 JPY discount Please use the Multiple-Parcel Waybill when using this service.
*The reduced rates for multiple parcels is only available for prepaid TA-Q-BIN parcels. (Only for regular TA-Q-BIN. Excludes Golf TA-Q-BIN, Ski TA-Q-Bin, Airport TA-Q-BIN, Round Trip TA-Q-BIN, Cool TA-Q-BIN and suitcases/travel bags that are Size 140 or larger that have been discounted to Size 120 rates.)
How to Measure Parcel Size (International TA-Q-BIN)
The parcel size is the total of width, length, and height in centimeters.
International TA-Q-BIN Size Table
When either the parcel size or weight exceeds the criteria as listed below, the size category for the greater of the two will be used.
Up to B4 size (width and length)
Up to 1 kg
*Approx. 250 sheets (approx. 2.5 cm) of A4 paper
*Approx. 150 sheets (approx. 1.5 cm) of B4 paper
Up to 60cm
Up to 2 kg
Up to 80cm
Up to 5 kg
Up to 100cm
Up to 10 kg
Up to 120cm
Up to 15 kg
Up to 140cm
Up to 20 kg
Up to 160cm
Up to 25 kg
A discount of 50 JPY per parcel is offered to customers who cooperate in the digitalization of waybill information. This discount applies to customers who issue waybills using the "Neko-Pit" tablet at a Sales Office managed by Yamato Transport or using "Waybill Issuing System C2" to print waybills with their computers at home.
This discount does not apply when customers drop off parcels at TA-Q-BIN Agencies or convenience stores.