Top of the page.

Link to current location in your website
Main menu
Main context
Current Location

What is TA-Q-BIN?

To Customers Using TA-Q-BIN for the First Time

TA-Q-BIN is Door to Door Parcel Delivery Service.

365 Days a Year/Next Day Delivery

Image: 365days a year
  • TA-Q-BIN is a delivery service for sending parcels 365 days a year.
Image: Next Day Delivery
  • TA-Q-BIN delivers on the next day to anywhere in the country (excluding certain regions).

Deliverable Parcels, Size and Weight

Only properly packed parcels can be delivered.
Special covers, purchasable from Yamato, are required when sending golf bags/skis/travel bags, etc.

Image: How to Measure Parcel Size

Maximum size is when the combined total of the length, width, and height (A+B+C) is 160 cm.
The maximum weight is 25 kg.

Size and Weight Standards:

  • 1 inch = 2.5 cm
  • 1 feet = 30 cm
  • 1 pound = 0.45 kg

How to Send Parcels

Dropping Off a Parcel at Our Sales Offices

You can send your parcel from one of our sales offices.
We offer a 100 JPY discount per parcel when you drop off your parcel in person.

TA-Q-BIN Agency/Convenience Store

You can send your parcel from the nearest TA-Q-BIN Agency and convenience store to your location.
We offer a 100 JPY discount per parcel when you drop off your parcel in person.

Available services are regular TA-Q-BIN, Golf TA-Q-BIN, Ski TA-Q-BIN, Airport TA-Q-BIN, Round Trip TA-Q-BIN and Multiple-parcel reduction System. (Some services are not offered in some agencies and convenience stores.)

Pickup Service

A Sales Driver in Charge will pick up your parcel from the location of your choice.

  • Pickup can be arranged by Internet
  • Pickup can be arranged by phone

Image: InternetImage: Phone

Specify the Time to Receive Your Parcel

Time Zone Delivery

Customers can select the time zone in which they would like their parcel delivered. No extra charge is necessary.

You can select from the following 6 time-zones.
  • Before Noon
  • 12:00-14:00
  • 14:00-16:00
  • 16:00-18:00
  • 18:00-20:00
  • 20:00-21:00
  • Image: Before Noon
  • Image: 12:00-14:00
  • Image: 14:00-16:00
  • Image: 16:00-18:00
  • Image: 18:00-20:00
  • Image: 20:00-21:00
  • *Time Zone Delivery cannot be used for Golf TA-Q-BIN, Ski TA-Q-BIN, Airport TA-Q-BIN, Round Trip TA-Q-BIN (outward).
  • *Depending on the destination of the parcel, you may not be able to choose a time zone.

Shipping Label

How to Fill out Shipping Labels

Please fill out the section within bold lines by writing firmly with a ballpoint pen.

Image: Shipping Label

  • *Use a special "cash-on-delivery" shipping label if you wish to use our "Cash on Delivery Service".
  • *In certain cases we may not be able to deliver parcels or delivery may be delayed if you merely state "sundries", "daily necessities" or product codes in the contents section. To avoid such a situation please write specific details regarding parcel contents, such as product names.

Where to Find Shipping Labels

  • Pickup at one of our sales offices
  • Pickup at TA-Q-BIN Agencies or convenience stores
  • Arrange by phone or Internet to have one of our Sales Drivers bring the shipping label to your location

Undeliverable Items

Large Items/Heavy Items

  • Furniture (Beds/chests)
  • Home appliances (Refrigerators/washing machines), etc.
    We accept the above items by Household Goods TA-Q-BIN

Image: Large Items/Heavy Items

Other Undeliverable Items

  • Confidential documents
  • Valuables
  • Financial securities
  • Gasoline
  • Explosives
  • Guns
  • Living creatures, etc.
    We do not accept the above.