Notice of Suspension of Certain Luggage Storage Counter Services and Shorter Business Hours due to COVID-19 Coronavirus Outbreak

April 6, 2022

Due to the COVID-19 coronavirus outbreak, we have decided to suspend services or shorten business hours at some counters that provide tourism services such as a luggage storage service. We apologize for any inconvenience this may cause.

* This table can be scrolled.
Prefecture Counter Location Suspension of Services/
Shorter Business Hours
Miyagi Sendai Station 2F Baggage Service Counter 1-1-1, Chuo, Aoba-ku, Sendai-shi, Miyagi We are shortening our business hours.
Business hours: 9:00 - 19:00 (Usually 9:00 - 21:00
S-PAL Main Building B1F Kuroneko S-PAL Plaza S-PAL Main Building B1F, 1-1-1, Chuo, Aoba-ku, Sendai-shi, Miyagi ■We are shortening our business hours.
Business hours: 8:00 - 17:00 (Usually 8:00 - 20:30)
■We are temporarily suspending the services shown below.
  • Luggage storage
  • Same-day luggage delivery
Sendai International Airport Delivery Service Counter Nanbara, Shimomasuda, Natori-shi, Miyagi We are shortening our business hours.
Business hours: 8:00 - 17:00 (Usually 8:00 - 20:00
Tokyo Tokyo Station Marunouchi North Exit Baggage Service Counter Tokyo Station Marunouchi North Gate, 1-9-1 Marunouchi, Chiyoda-ku, Tokyo We are shortening our business hours.
Business Hours: 8:30 - 20:00 (Usually 7:30 - 20:30)
Kanagawa Yokohama Station East Side Reception Counter Yokohama Sogo B1 Side, 2-18-1, Takashima, Nishi-ku, Yokohama-shi, Kanagawa ■We are shortening our business hours.
Business Hours: 10:00 - 20:00*weekdays (Usually 9:00 - 21:00 *365 days a year)
■We are suspending all services on weekends and holidays.
Nagano MIDORI-Nagano Station Center JR Nagano station bldg. MIDORI 2F Shinshu-Omiyage-Sandou Oraho-nai 1-22-6 Minamichitose, Nagano-shi, Nagano We are suspending all services.
Gifu Hida Takayama Carry Service 5-14, Hanasato-machi, Takayama-shi, Gifu We are shortening our business hours.
Business Hours: 9:00 - 16:00 (Usually 9:00 - 18:00)
Aichi Luggage Service Counter (Chubu Centrair International Airport) 1-1 Centrair, Tokoname-shi, Aichi We are shortening our business hours.
・Second floor counter
Business Hours: 7:00 - 19:00 (Usually 7:00 - 22:00)
・Third floor counter
Business Hours: 6:30 - 14:00 (Usually 6:30 - 21:30)
Osaka nest Baggage Service Counter Namba 5-1-60 Namba, Chuo-ku, Osaka-shi, Osaka We are shortening our business hours.
Business hours: 10:00 - 18:00 (Usually 10:00 - 20:00)
Hiroshima Onomichi Port Terminal Luggage Storage Center 9-1 Higashigosho-cho, Onomichi-shi, Hiroshima We are temporarily suspending all services from March 16th ,2021.