Freshness Guaranteed

Cool TA-Q-BIN
bsi TCDS 6602200 PAS1018

Maintaining your parcels in chilled (0-10℃) or frozen (-15℃ or lower) conditions during delivery.

  • Discounts available
  • Time range selection available
  • Sales Office Pickup Service
  • Convenience store services not available
  • Cash-on-delivery available
  • Return deliveries not available

Overview

Rates and Acceptable Sizes for Cool TA-Q-BIN

・・・・・

* Not available for the Izu Islands (Shikine-jima,Toshima,Mikurashima and Aogashima) and Ogasawara Village (Ogasawara Islands)

60 size
Cashless JPY
Cash JPY
80 size
Cashless JPY
Cash JPY
100 size
Cashless JPY
Cash JPY
120 size
Cashless JPY
Cash JPY
  • *The rates listed above are one-way rates for one parcel.
  • *Use discount services for even more reasonable rates.
  • *To prevent quality deterioration during shipping, Cool TA-Q-BIN does not accept parcels larger than Size 120 (linear dimensions smaller than 120cm or less than 15kg in weight).
  • *All prices are tax included.

Two Types Available

Chilled Type

Temperature during shipping Approximate pre-cooling time
0~10℃ At least 6 hours at 10℃ or lower

Frozen Type

Temperature during shipping Approximate pre-cooling time
-15℃ At least 12 hours at -15℃ or lower

We may not be able to accept products, such as ice cream, which require temperatures lower than the temperature range for the Frozen Type.

Open a pop-upPrecautions when Sending Ice Cream

When Using Cool TA-Q-BIN

Please cool parcels in advance

This is a refrigerated freight service (a service that maintains temperature). Therefore, it does not have any features to cool or freeze parcels

If your parcel is not cooled in advance, the refrigerator temperature may rise which may affect other customers' parcels. Therefore, we cannot accept parcels that have not been cooled in advance.

You can specify a delivery date up to 3 days from the pickup date.

You can specify a delivery date up to 3 days from the pickup date for regions specified for next-day delivery and up to 4 days from the pickup date for regions specified for two-day delivery.

If the recipient is not at home, parcels will be kept refrigerated or frozen at a Yamato Transport Sales Office for up to 3 days (including the day of attempted delivery).

Sending Methods Available

  • Pickup at Your Home
  • TA-Q-BIN Agencies not available
  • Yamato Transport Sales Office?100 JPY discount per parcel150 JPY discount for Kuroneko Members
  • Convenience Store not available
  • Delivery Locker not available?

Available Options

  • Specified Date Delivery
  • Time Zone Delivery
  • Sales Office Pickup Service?60 JPY discount per parcel
  • Temporary Custody Service not available?
  • Round Trip TA-Q-BIN not available
  • Reduced Rates for Multiple Parcels not available?
  • Cash on Delivery
  • Digital Discount?60 JPY discount per parcel

Kuroneko Members Services

  • Kuroneko Members Discount?Up to 15% discount off shipping rates
  • Kuroneko Members Drop-Off Discount?150 JPY discount per parcel
  • RAKURAKU Waybill Printing Service?
  • Delivery Completed Email?

Delivery Time Zones Available

How to Send Cool TA-Q-BIN

How to Prepare Waybills

Filling Out Waybills by Hand
Regular Waybill

Please write the detailed description of the parcel contents.

If a detailed description is not written, we will not be able to identify the contents of the parcel.
This may affect delivery times or make it impossible to deliver the parcel.

Waybill for Chilled Type

Please write the detailed description of the parcel contents.

If a detailed description is not written, we will not be able to identify the contents of the parcel.
This may affect delivery times or make it impossible to deliver the parcel.

Waybill for Frozen Type

Please write the detailed description of the parcel contents.

If a detailed description is not written, we will not be able to identify the contents of the parcel.
This may affect delivery times or make it impossible to deliver the parcel.

For cash on delivery

Please write the detailed description of the parcel contents.

If a detailed description is not written, we will not be able to identify the contents of the parcel.
This may affect delivery times or make it impossible to deliver the parcel.

Waybills are available at nearby Yamato Transport Sales Office, convenience stores and TA-Q-BIN Agencies.

How to Pack and Send

FAQ

Precautions

  • Cool TA-Q-BIN does not provide constant temperatures throughout the entire shipping process.
    Please note that parcels will be temporarily exposed to outside air during loading, sorting, pickup, delivery, etc.
  • For Cool TA-Q-BIN, each parcel is insured up to 30,000 JPY (tax included).

Request pickup

Inquiries Online

Please note that inquiries made after 6:00pm may be responded to after 9:00am the following day.

Inquiries by Phone

The hours of operation differs depending on the type of inquiry.

When difficult to connect with the toll-free number

in English03-6757-1061

(9:00am to 6:00pm, 365 days a year)