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Inquiries

Inquiries in English

Request pickup, Request re-delivery, Opinions, Requests, and Questions
Inquiry form

Telephone inquiries

0120-17-9625

If you cannot use toll-free number, please call at 03-6757-1061.

Business Hours : 9 am - 6 pm (365 days a year)

Inquiries in Japanese

Telephone inquiries

0120-01-9625

Business Hours : 8 am - 9 pm (365 days a year)

  • *Customers will be connected with the service center for their region.
  • *When calling from a mobile phone and PHS, please contact us here.
  • *When calling from 050IP, please call 050-3786-3333.

Logistics Consultation for Businesses Customers

Logistics consultation(Japanese Only)
Inquiry form

Other

About Kuroneko Members
About Yamato Business Members
For businesses with logistics problems
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