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Sending Luggage to Airports

What is Airport TA-Q-BIN?

  • Airport TA-Q-BIN is a service to send suitcases and heavy parcels from hotels and your home to airports.
  • Please send your luggage by the "delivery deadline," 2 days before your departure (may be 3 days in advance in certain places). Reservations are not necessary.

Image: To Airports/2 days in advance/Reservations not necessary/Suitcase

Sending Luggage to Airports

Sending Luggage to Narita International Airport

You can send and then pick up your luggage at Narita International Airport.

Sending Luggage to Narita International Airport Terminal 1 (North Wing)

  1. Proceed to the front of counter F on the 4th floor of the North Wing.
  2. Pick up your luggage at the Greenport Agency counter.
  3. Please proceed to the check-in counter for boarding with your luggage.

Sending Luggage to Narita International Airport Terminal 1 (South Wing)

  1. Proceed to counter J on the 4th floor of the South Wing.
  2. Pick up your luggage at the Greenport Agency counter.
  3. Please proceed to the check-in counter for boarding with your luggage.

Sending Luggage to Narita International Airport Terminal 2

  1. Proceed to the North Group counter on the 3rd floor.
  2. Pick up your luggage at the Greenport Agency counter.
  3. Please proceed to the check-in counter for boarding with your luggage.

Sending Luggage to Haneda Airport

You can send and then pick up your luggage at Haneda Airport.

Sending Luggage to Haneda Airport (International Terminal)

  1. Proceed to the side of counter J on the 3rd floor.
  2. Pick up your luggage at the ABC Delivery Counter.
  3. Please proceed to the check-in counter for boarding with your luggage.

Sending Luggage to Haneda Airport Terminal 1 (Domestic Terminal)

  1. Proceed diagonally forward to the right of Exit 4 on the 1st floor.
  2. Pick up your luggage at the Domestic Terminal TA-Q-BIN counter.
  3. Please proceed to the check-in counter for boarding with your luggage.

Sending Luggage to Haneda Airport Terminal 2 (Domestic Terminal)

  1. Proceed to the opposite side of Exit 4 on the 1st floor.
  2. Pick up your luggage at the Domestic Terminal TA-Q-BIN counter.
  3. Please proceed to the check-in counter for boarding with your luggage.

Sending Luggage to Kansai International Airport

You can send and then pick up your luggage at Kansai International Airport.

Sending Luggage to Kansai International Airport

  1. Enter from Entrance H on the 4th floor and proceed to the right.
  2. Pick up your luggage at the JAL ABC Delivery Counter.
  3. Please proceed to the check-in counter for boarding with your luggage.

Sending Luggage to Other Airports

You can send and then pick up your luggage at other airports as well.

Preparing Shipping Labels

How to Fill out Shipping Labels

Please fill out the section within bold lines by writing firmly with a ballpoint pen.

Image: Shipping Label

  • *In certain cases we may not be able to deliver parcels or delivery may be delayed if you merely state "sundries", "daily necessities" or product codes in the contents section. To avoid such a situation please write specific details regarding parcel contents, such as product names.

How to Send Parcels

Dropping Off a Parcel at Our Sales Offices

You can send your parcel from one of our sales offices.
We offer a 100 JPY discount per parcel when you drop off your parcel in person.

TA-Q-BIN Agency/Convenience Store

You can send your parcel from the nearest TA-Q-BIN Agency and convenience store to your location.
We offer a 100 JPY discount per parcel when you drop off your parcel in person.

Pickup Service

A Sales Driver in Charge will pick up your parcel from the location of your choice.

  • Pickup can be arranged by Internet
  • Pickup can be arranged by phone

Image: InternetImage: Phone

Notes for Using Our Services

  • The delivery deadline is different depending on where your parcel is accepted. Please contact us for the delivery deadline for each TA-Q-BIN centre.
  • Parcels larger than size 160 are not accepted. However, golf bags, skis, and snowboards which exceed 160 cm may be accepted if they weigh 25 kg or less.
  • "Time Zone Delivery", "Cash on Delivery System", and "Multiple-parcel reduction System" do not apply.
  • When you fill out our shipping label, please be sure you write the airport name, flight number, departure time in the section for the receiver's information. In addition, if you would like to send your luggage to an airport with more than one luggage pickup counter (New Chitose Airport, Narita International Airport, Haneda Airport, Osaka International (Itami) Airport), please write the terminal name (wing name).
  • Please be sure you write your boarding date in the section for "ゴルフ・スキープレイ日又は搭乗日" (Golf/Ski Date or Boarding Date) in our shipping label.
    Please check How to fill out an Airport TA-Q-BIN Shipping Label [9] for detail.
  • Airport TA-Q-BIN service may not be available at some convenience stores.