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Sending Luggage from Airports

What is Airport TA-Q-BIN?

  • Airport TA-Q-BIN is a service to send suitcases and heavy parcels from airports to hotels to your room.
  • Reservations are not necessary, and we can also deliver parcels on the same day (limited area only).

Image: From Airports/Reservations not necessary/Same day delivery (limited area only)/Suitcase

Sending Luggage from Airports

Sending Luggage from Narita International Airport

You can send your luggage from Narita International Airport.

Sending Luggage from Narita International Airport Terminal 1 (North Wing)

  1. Clear customs.
  2. Exit and proceed to the left.
  3. Please bring your luggage to the Greenport Agency counter.

Sending Luggage from Narita International Airport Terminal 1 (South Wing)

  1. Clear customs.
  2. Exit and proceed to the right.
  3. Please bring your luggage to the Greenport Agency counter.

Sending Luggage from Narita International Airport Terminal 2

  1. Clear customs.
  2. Exit and proceed to the left.
  3. Please bring your luggage to the Greenport Agency counter.

Sending Luggage from Haneda Airport

You can send luggage from Haneda Airport.

Sending Luggage from Haneda Airport (International Terminal)

  1. Clear customs.
  2. Exit and proceed to the right.
  3. Please bring your luggage to the Greenport Agency counter.

Sending Luggage from Haneda Airport Terminal 1 (Domestic Terminal)

  1. Exit and proceed to the Arrival Lobby.
  2. Proceed diagonally forward to the right of Exit 4.
  3. Please bring your luggage to the Domestic Terminal TA-Q-BIN Counter.

Sending Luggage from Haneda Airport Terminal 2 (Domestic Terminal)

  1. Exit and proceed to the Arrival Lobby.
  2. Proceed to the opposite side of Exit 4.
  3. Please bring your luggage to the Domestic Terminal TA-Q-BIN Counter.

Sending Luggage from Kansai International Airport

You can send luggage from Kansai International Airport.

Sending Luggage from Kansai International Airport

  1. Clear customs.
  2. Exit and proceed to the left or exit from International Arrival South Exit and proceed to the left.
  3. Please bring your luggage to the JAL ABC Arrival Lobby Baggage Delivery Counter.

Sending Luggage from Other Airports

You can send your luggage from other airports as well.

Notes for Using Our Services

  • The delivery deadline is different depending on where your parcel is accepted. Please contact us for the delivery deadline for each TA-Q-BIN centre.
  • Parcels larger than size 160 are not accepted. However, golf bags, skis, and snowboards which exceed 160 cm may be accepted if they weigh 25 kg or less.
  • "Time Zone Delivery", "Cash on Delivery Service", and "Multiple-parcel reduction System" do not apply.
  • When you fill out our shipping label, please be sure you write the airport name, flight number, departure time in the section for the receiver's information. In addition, if you would like to send your luggage to an airport with more than one luggage pickup counter (New Chitose Airport, Narita International Airport, Haneda Airport, Osaka International (Itami) Airport), please write the terminal name (wing name).
  • Please be sure you write your boarding date in the section for "ゴルフ・スキープレイ日又は搭乗日" (Golf/Ski Date or Boarding Date) in our shipping label.
    Please check How to fill out an Airport TA-Q-BIN Shipping Label [9] for detail.
  • Airport TA-Q-BIN service may not be available at some convenience stores.