For Parcels Larger than Standard TA-Q-BIN Parcels

YAMATO-BIN

Send parcels larger than standard TA-Q-BIN sizes (maximum linear dimension of 160cm and maximum weight of 25kg) and parcels containing items totalling more than 300,000 JPY (tax included).

Some parcels may not be accepted due to their size and weight.

  • Discounts available
  • Time range selection not available
  • TA-Q-BIN Delivery Center Pickup Service not available
  • Convenience store services not available
  • Cash-on-delivery available
  • Return deliveries not available

Overview

Service Features

Send parcels larger than Size 160

YAMATO-BIN can be used to send parcels larger than Size 160 which cannot be sent by TA-Q-BIN, and parcels with a total weight of more than 25kg per waybill.

Send parcels valued more than 300,000 JPY (tax included)

Customers can choose to purchase insurance for their parcels.
Some accidents are not covered by our Terms and Conditions. Therefore, we recommend purchasing insurance.
Insurance may not be able to apply for some parcels.
For details, please refer to below Important Information Manual (Japanese Only) or contact our customer service center.

Some parcels may not be accepted due to their size and weight.

For this service, one Sales Driver uses a small truck to pick up the parcel. Therefore, it is required that you pack and move the parcel outside in advance.

For large parcels which need to be loaded on a large truck or carried by multiple staff, or for parcels that need to be packed, please use Open in New WindowHousehold GoodsTA-Q-BIN.

Service Specifications

  • The weight limit per package is 30 kg.
  • The size limit per package is 200 cm as the total of the length, height and width of the package.
    • * The maximum length of any one side of a package is 170 cm, and up to 100 cm for packages that need to be transported in a certain configuration, such as packages that cannot be turned upside down.
  • Delivery time is three days across Japan (delivery time for TA-Q-BIN plus one day).
    • *Varies for some regions. In addition, specified date delivery is not offered.

Packages that exceed the specifications for YAMATO-BIN can be handled through the Household Goods TA-Q-BIN service provided by the Yamato Group's Yamato Home Convenience Co., Ltd., with the exception of some items such as plants, animals and vehicle parts. Same-day pickup and cash on delivery are not supported. Please check the precautions for Household Goods TA-Q-BIN to check important information such as which items cannot be accepted.

The following links will redirect you to the website of Yamato Home Convenience Co., Ltd.

  • For details about Household Goods TA-Q-BIN service, clickOpen in New Windowhere.
  • To view precautions for the Household Goods TA-Q-BIN service, clickOpen in New Windowhere.

Rates for YAMATO-BIN

Rates vary depending on the total weight of the parcel and the area of the recipient. The total weight uses the heavier of the actual weight and the volumetric weight.

Volumetric weight (kg) = Length (meters) x Width (meters) x Height (meters) x 280

Drop-off Discounts

When dropping off parcels at Yamato Transport Sales Offices or TA-Q-BIN Agencies, discounts are given based on total weight per waybill.

Total weight Up to 30 kg Up to 50 kg Up to 100 kg For each subsequent increase of 50kg
Discount 120 JPY 140 JPY 230 JPY Additional charge of 90 JPY

Shipping Insurance

Shipping insurance for YAMATO-BIN is optional

We will use the greatest care when delivering your parcel. If breakage or other damage occurs during shipping at the fault of Yamato, we will compensate you based on the shipping Terms and Conditions. However, depending on the details of the accident, there are cases which are outside the scope of the shipping Terms and Conditions.
Therefore, we recommend enrolling in optional shipping insurance for goods which are fragile or especially valuable. A non-life insurance company will provide compensation to the limit of the insured amount.

Eligible cargo Premiums (tax exempt)
General cargo (cargo including machines and fragile items) 10 JPY for every 10,000 JPY of the insured amount (50 JPY minimum)
  • *Optional insurance premiums can only be paid in cash.
  • *Additionally, for cash on delivery, optional insurance premiums are to be paid by the sender.
  • *Insurance may not be able to apply for some parcels.
    For details, please refer to below Important Information Manual (Japanese Only) or contact ourcustomer service center.

Sending Methods Available

  • Pickup at Your Home
  • TA-Q-BIN Agencies not available
  • Yamato Transport Sales Offices?
  • Convenience Store not available
  • Delivery Locker not available?

Available Options

  • Specified Date Delivery not available
  • Time Zone Delivery not available
  • TA-Q-BIN Delivery Center Pickup Service not available?
  • Temporary Custody Service?
  • Round Trip TA-Q-BIN not available
  • Reduced Rates for Multiple Parcels not available?
  • Cash on Delivery
  • Digital Discount not available?

Kuroneko Members Services

  • Kuroneko Members Discount not available?
  • Kuroneko Members Drop-Off
    Discount not available?
  • RAKURAKU Waybill Printing Service not available?
  • Delivery Completed Email available?
  • *Kuroneko Members Card can be used when paying.

How to Send YAMATO-BIN

How to create waybills

Regular waybill

Please write the detailed description of the parcel contents.

If a detailed description is not written, we will not be able to identify the contents of the parcel.
This may affect delivery times or make it impossible to deliver the parcel.

For cash on delivery

Please write the detailed description of the parcel contents.

If a detailed description is not written, we will not be able to identify the contents of the parcel.
This may affect delivery times or make it impossible to deliver the parcel.

For Sales Office pickups

Please write the detailed description of the parcel contents.

If a detailed description is not written, we will not be able to identify the contents of the parcel.
This may affect delivery times or make it impossible to deliver the parcel.

To check the postal code, address, and name of Yamato Transport Sales Offices, please use the Sales Office, TA-Q-BIN Agency and Sales Driver Search.

How to receive parcels

Before visiting the designated Yamato Transport Sales Office, please use the parcel tracking system to confirm that the delivery status is "Waiting for Customer Pickup."

What to bring to Sales Office

Recipient Personal ID (driver's license, health insurance certificate, student ID, passport, employee ID, credit card, cash card, etc.) and personal seal
Proxy Family member: Personal ID and personal seal of the proxy
Friend, etc.: Personal ID (copy acceptable) and seal of the receiver

Precautions

The day and time which parcels can be picked up differs according to each Sales Office. For more Information, please see the web page of your desired Sales Office.
If no one comes to pick up the parcel one week from delivery, the parcel may be returned to the sender. Customers must pick up all parcels delivered to the Sales Office which are addressed to them.

Waybills are available at nearby Yamato Transport Sales Offices, convenience stores and TA-Q-BIN Agencies (Japanese Only)

FAQ

Precautions

  • Please pack parcels properly before sending.

Request pickup

Inquiries Online

Please note that inquiries made after 6:00pm may be responded to after 9:00am the following day.

Inquiries by Phone

The hours of operation differs depending on the type of inquiry.

When difficult to connect with the toll-free number

in English03-6757-1061

(9:00am to 6:00pm, 365 days a year)