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List of Prohibited Goods

In addition to the following list of shared items which cannot be sent to any country, there are also further prohibited items depending on the destination country. Please make sure to read the Country Guide.

Item Goods which cannot be sent
Food products Liquor Japanese sake, whisky, beer, spirits, cooking sake (ryorishu), rice wine for cooking (mirin), etc.
Items that require temperature management/perishables Unbaked sweets, etc.
Fresh food Vegetables, fruits, etc.
Meat products Instant noodles containing meat, Pre-packaged (ready-to-eat) curry containing meat, meat simmered in soy sauce, etc. Meat extract is also included.
Beans (Non-processed) Soy beans, sweet red beans
  • *Miso and soy sauce are processed bean products, and can be sent as long as there are not restrictions in the destination country.
Health food Supplements, vitamin pills, etc.
Uncooked rice Uncooked rice
  • *Pre-packaged (ready-to-eat) rice can be sent. However, restrictions may exist in some countries.
Dairy products Milk, cheese, milk powder, yogurt, etc.
Food products which may be prohibited by the Plant Protection Act Flour, coffee beans, etc.
Flora and Fauna Cut flowers Including traditional Japanese flower decorations, Shimenawa (sacred straw ropes), preserved flowers, etc.
Seeds, dirt Bonsai plants, etc.
Animals Live animals, fish, insects, etc.
Fur Rabbit fur, fox fur, etc.
Items prohibited by the Washington Convention Ivory, turtle shells, ostriches, leather products, aloe, etc.
  • *When sending cosmetics, it is necessary to attach a list of ingredients to prove that the cosmetics do not contain aloe or other substances which violate the Washington Convention.
Hazardous Items and Medicine Hazardous items (items which cause issues inside aircraft) Lighters, fireworks, aerosol spray, hair mousse, adhesive agents, paint (including ink and ink cartridges), perfume, pocket warmers, coal, incense, magnets, electromagnetic therapy devices, industrial oil, bleach, liquid fertilizer, etc.
  • *When sending cosmetics, it is necessary to attach an MSDS to prove that the cosmetics do not contain ingredients which will cause issues inside aircraft.
Lithium batteries Computers, wristwatches, portable game consoles, portable music players, electric rice cookers, digital cameras, thermometers, video cameras, etc.
  • *Items which use lithium batteries cannot be accepted even if the batteries have been removed.
Merchandise containing dry cell batteries Toys, flashlights, chargers, etc.
  • *Items which use dry batteries cannot be accepted even if the batteries have been removed.
Knives Scissors, kitchen knives, utility knives, saws, etc.
Gas springs Shock absorbers, cylinders, suspension products (hydraulic, pneumatic), etc.
Dangerous substances/poison Sodium cyanide, chloroform, sodium fluoroacetate, etc.
Narcotics, pharmaceuticals, medical devices Including over-the-counter medicines such as cold medicine, eyeglasses, sunglasses, etc.
Other Financial securities such as cash, checks, stocks, BLs (bill of landing) and credit cards
Items that cannot be reissued such as passports and driver's licenses
Parcels shipped separately by tourists, cargo related to moving house
Weapons such as firearms and swords (including imitations)
Precious metals, precious stones, jewelry, currency of each country, and other precious items
Art works, antiques
Items that are difficult to be appraised
Cigarettes (including e-cigarettes)
Pornographic material
Articles for ships and airplanes
Correspondence (according to Article 4 of the Postal Act)
Other items stipulated in the Door to Door Parcel Delivery Service Terms and Conditions.
  • *Based on customs laws and other related laws and regulations, the required documentation has to be submitted to customs when the parcel is clearing export customs (declaration). If the documents are not approved, the parcel may not be granted permission to be exported (as outlined in Article 70 of the Customs Act).
  • *To ensure that no issues arise in the shipping process, we ask that you submit an MSDS (Material Safety Data Sheet) for chemicals.

Please check the "Country Guide" for information on prohibited items in each country.