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Important Notices
Oct 30, 2020
International Cool TA-Q-BIN and International TA-Q-BIN Service Disruptions
Dear Customers,
Our delivery services are affected as follows, following the announcements of the suspension of ANA late-night cargo flights and the suspension and reduction of flights we use for air transport on some routes in fiscal year 2020.
Please accept our apologies for any inconvenience this may cause.
â– Destinations for which International Cool TA-Q-BIN service is suspended
|
Destinations |
Service resumption date |
|---|---|
| Hong Kong, Taiwan, Singapore and Thailand (Bangkok) | To be determined |
â– Routes for which International TA-Q-BIN deliveries are delayed
|
Departure countries and regions |
Destinations |
|---|---|
| Japan | Europe, USA, Asia, Australia and India |
| Republic of Korea, Hong Kong, Singapore, UK, Italy, The Netherlands, USA and Canada | Japan |
For inquiries, please contact the International TA-Q-BIN Service Center.
For parcels to be sent from Japan:
0120-5931-69 (9:00 to 18:00, 365 days a year)
For parcels to be delivered to Japan:
0800-919-5931 (9:00 to 18:00 on weekdays, 9:00 to 17:00 on Saturdays, Sundays and national holidays)
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