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About Business Hours and Sales Offices

QAre the sales offices opening on Saturdays, Sundays and national holidays?

A

Business days and business hours differ depending on the sales office.

For information, please see the "Search for Sales Offices, TA-Q-BIN Agencies, and Sales Drivers" section (Japanese Only).

Pickup and delivery are available 365 days a year.

QHow can I know the business hours of sales offices?

A

Business days and business hours differ depending on the sales office.

For more information, please see the “Search for Sales Offices, TA-Q-BIN Agencies, and Sales Drivers" section (Japanese Only).

  • *Please note that the deadline for same-day TA-Q-BIN shipments vary depending on the Sales Office.

QHow can I know the locations of sales offices?

A

For the locations of sales offices, please see Search for Sales Offices, TA-Q-BIN Agencies, and Sales Drivers.

Contact Us

Inquiries Online

Please note that inquiries made after 6:00pm may be responded to after 9:00am the following day.

Inquiries by Phone

toll-free0120-17-9625

The hours of operation differs depending on the type of inquiry.

When difficult to connect with the toll-free number

in English03-6757-1061
(9:00am to 6:00pm, 365 days a year)

Precautions

  • All online inquiries will be checked. However, inquiries received after 6:00pm will be responded to from the following day.
  • If you are in a hurry, please contact us by phone.
  • Please note that depending on the inquiry, we might need time to respond or we might not be able to respond. We appreciate your understanding.