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| TOP > Support > How to Send Package | ||||||||||
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| * | For International TA-Q-BIN Service, please make sure the maximum size you can send and prohibited goods. For inquiries, contact our Customer Service Center. Customer Service Center TEL: 03-3541-3411 （Operating Hours 09:00-18:00） |
2. Prepare Address Label
You can get Address Labels at any Yamato's locations or from the district driver near your home.
Make sure to use a special Address Label for Freight Collect, Round Trip Takkyubin, Multiple Packages Discount Service or International TA-Q-BIN Service.
3. Fill out Address Label
Please use a ballpoint pen and fill in within the area framed with a bold line. How to fill out Address Label
4. Call for pickup or you can bring-in your package to the service office/agency/convenience store.
To arrange pickup, please call our Customer Service Center.
Customer Service Center TEL: 03-3541-3411 （Operating Hours 09:00-18:00）
[Discount Service for Bring-In]
Bring-in to a service office
You can send your package from a service office at your convenient location. You can use all services of Yamato Transport (except for a part of services). If you bring-in your package, we give 100 yen discount per package.*Discount Service does not apply to Kuroneko Mail.
Bring-in to an agency or convenience store
You can send your package from the closest agency or convenience store with the signboard or flag. If you bring-in your package, we give 100 yen discount per package.| * | Discount Service does not apply to Kuroneko Mail. |  |
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| * | Cool Takkyubin cannot be sent from an agency or convenience store. Takkyubin (prepaid/freight collect), Golf
Takkyubin, Ski Takkyubin, Airport Takkyubin, Round Trip Takkyubin, Multiple Packages
Takkyubin, Yamato bin (prepaid/freight collect) and Kuroneko Mail are available.(A part of these services are not available at some stores.) |