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By when should I hand you my luggage? |
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For this service, we will deliver your luggage to the pickup counter at the airport one day before your departure. Please hand us your luggage two or three days before your departure. |
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But in the case of sending your luggage to Narita Airport from Kanto/Tokyo area, please hand it to us by the previous day of your departure. |
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I would like my luggage sent to an airport and stored until my flight date. |
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Sorry, a storage service is not available. However, your package can be kept for one week before delivery. |
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Please tell me the location and operating hours of the pickup counter within each airport. |
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Do I have to put on a cover around my suitcase? |
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That is not necessary. Such cover can be purchased on your request.
If necessary, please ask for one when you request our delivery service. |
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Can a package other than a suitcase be sent? |
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An item other than a suitcase (bicycle/baby carriage) can be delivered, as long as it is packed and within the Takkyubin size. |
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Do I have to pay any extra fee for Airport Takkyubin? |
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Airport handling fee is added to Takkyubin rate.
For the details, click here |
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Is Freight Collect possible for Airport Takkyubin? |
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Sorry, it is not possible. |
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Can ski boards/snowboards be sent from an airport? |
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Yes, they can. |
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Is any service available that delivers luggage from an airport to a hotel on the same day? |
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At Narita Airport only, if you bring your luggage to the airport counter by 11:15 AM, it can be delivered on the same day to Kanto District (Tokyo, Kanagawa Pref., Saitama Pref., Chiba Pref., Ibaragi Pref., Tochigi Pref., Gunma Pref. and Yamanashi Pref.).
Delivery time 18:00-21:00 |
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Is any round trip service available from an arrival airport to a hotel, then from the hotel to the departure airport? |
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Sorry, this service is not available. Please use our Takkyubin service. |
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