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How to Read Attempted Delivery Notice

Attempted delivery notice let you know that we tried to deliver a package when you are unavailable. When you receive this notice, please contact the driver or Customer Service Center and let us know your name, address and the tracking number on the notice.

* If you wuold like to receive your parcel in that day, please let us know before 20 o'clock.
* If you want to pick up at Yamato's location, let us know and we will arrange it.You have to bring your driver’s license, health insurance certificate, name stamp and the attempted delivery notice.
* If we don’t hear from you for a long time, we may contact the shipper to ask what to do.

Attempted Delivery Notice1  
How to Read Attempted Delivery Notice
[1] Receiver's Name
[2] Shipper's Name
[3] Contents of Package
- Fresh Products
- Food
- Clothes
- Documents
- Other
[4] Service
- Takkyubin
- Cool Takkyubin
- Freight collect
- Cash on delivery
- Important Document such as a credit card etc.
[5] Assumed weight when picking up at Yamato's location
- Weight: Approx. 2 kg
- Weight: Approx. 2 - 5kg
- Weight: Approx. 5 - 10kg

Attempted Delivery Notice2  
[6] Delivery attempted date
[7] Delivery attempted time
[8] Tracking Number
[9] Phone number of the driver
(open : 8:00 – 20:00)
[10] Customer Service Center
(open : 8:00 – 21:00)
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