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TOP > Services > International TA-Q-BIN Service |
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Send your gifts, sample goods, commodities, etc. from Japan to the world using Yamato’s International TA-Q-BIN Service. We provide the least expensive and most simple way for you to reach out to your customers and family throughout the world!
[Features of Yamato’s International TA-Q-BIN Service]
Reasonable !
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Simple rate system
Six different sizes with corresponding weight brackets plus a special offer for documents let you determine your shipping cost quickly and accurately
>> Click here to check out our rates |
Convenient !
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No more fiddling around and separating international and domestic home delivery.
One call does it all! |
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Just call our toll free number and our sales driver will come and collect your parcel. Alternatively you can bring your parcel to one of our over Service Centers throughout Japan and save JPY 100 off your shipping cost. |
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No need to issue any invoice for Documents that weigh less than 1 kg. |
Reliable !
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Yamato’s International TA-Q-BIN Service is available to more than 200 countries. |
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Deliveries within three to ten days worldwide *. |
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Real-time on-line tracking (English website). |
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A compensation of up to JPY 200’000 for any Shipment damaged or lost **. |
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If you are planning to send personal belongings to the USA, Canada, England, Belgium, France, The Netherlands, Hong Kong, Taiwan, Singapore Malaysia or Shanghai we recommend use of our unaccompanied luggage service.
Please call our Toll Free number 0120-593-125 (Daily incl. Weekends and Holidays from 09:00 to 17:00) or click here. |
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| * Delivery time may vary due to Local Import regulations. Please check with local customs authorities for details of restricted and or items prohibited for import! |
| ** For Documents and items that do not carry an accurate price on the shipping label, Yamato shall be held liable to a maximum of 19.—SDR per kilo |
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Three easy steps and your shipment is on the go!
1. Check your shipment!
If you have any inquiries with regard to rates, delivery schedules, prohibited goods etc. please contact our Customer Service Center on 03-3541-3411 for assistance.
Weekdays only from 09:00 – 18:00. |
2. Complete the shipping label and where necessary an Invoice
3. Arrange for pick up
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Please contact your sales driver or call our Service Center on 03-3541-3411 and arrange for a pick up time convenient to you. |
[Important Notes]
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The maximum size limit is 160 cm for a combined length, width and height of the package. |
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The maximum weight limit may not exceed 25 kg. |
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Yamato’s liability for loss or damage to any Shipment or any portion thereof is limited to JPY 200’000. However, in case where the value on the shipping label is either misstated or not clearly defined, the maximum liability shall be limited to SDR 19. — per kilo. |
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| Items addressed to either |
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Schools and Universities |
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P.O. Box |
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Hotels, Ski Lodge etc. |
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Cannot be accepted and transported as Yamato’s International TA-Q-BIN shipments. |
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Unaccompanied baggage cannot be sent using Yamato’s International TA-Q-BIN Service.
Please call our Toll Free number 0120-593-125 (Daily incl. Weekends and Holidays from 09:00 to 17:00). |
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As Import and Export conditions and/or regulations are continuously adjusted in various countries, current laws might be changed and Yamato’s service might be either changed or stopped at the request of such changes. |
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While Yamato strives to deliver your goods as quick as possible, there may be delays beyond Yamato’s control (such as but not limited to, delay in customs clearance at destination country, acts of nature etc.) |
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Any dispute, claim for compensation can only be brought forward by the shipper upon presentation of waybill. |
[Countries that do not accept any shipments]
Please note that the following countries do not permit items that are either sent to or from individual consignees or shippers.
| Mainland China, Philippines, Mexico, Brazil, Argentina, Venezuela, and Paraguay |
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[How to Measure the Size]
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[Important Notes]
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Size (cm) is the combined sum of length, width and height added together. |
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The upper limit for a Document package is within B4 size for length and width and the weight is up to maximum 1kg (2.2 lb). |
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When either the size (cm) or weight exceeds the limit, the oversized one is treated as Size. |
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| International TA-Q-BIN Service Size Table |
| Size |
Total: Height, Length, Width |
Weight |
| Document package B4 size |
Within B4 size for length and width |
Up to 1kg |
| 60 Size |
Within 60cm |
Up to 2kg |
| 80 Size |
Within 80cm |
Up to 5kg |
| 100 Size |
Within 100cm |
Up to 10kg |
| 120 Size |
Within 120cm |
Up to 15kg |
| 140 Size |
Within 140cm |
Up to 20kg |
| 160 Size |
Within 160cm |
Up to 25kg |
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[Rates]
| Tax Division: Tax Exemption |
| Zone |
Zone 1 |
Zone 2 |
Zone 3 |
Zone 4 |
| Main Applicable Region |
South Korea, Taiwan, China, Hong Kong, Macau, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, etc. |
Australia, New Zealand, United States, Canada, Mexico, India, etc. |
United Kingdom, France, Germany, Netherlands, Belgium, Switzerland, Austria, Italy, Spain, Turkey, etc. |
Countries other than the list on the left |
| Size |
Envelope Size |
¥950 |
¥1,200 |
¥1,500 |
¥1,700 |
| 60 Size |
¥2,050 |
¥2,750 |
¥3,200 |
¥6,300 |
| 80 Size |
¥3,450 |
¥4,650 |
¥5,350 |
¥14,400 |
| 100 Size |
¥6,450 |
¥8,850 |
¥10,150 |
¥24,700 |
| 120 Size |
¥10,950 |
¥15,050 |
¥16,450 |
¥34,100 |
| 140 Size |
¥14,950 |
¥20,550 |
¥23,950 |
¥43,600 |
| 160 Size |
¥18,950 |
¥26,050 |
¥30,450 |
¥53,000 |
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Above rates are inclusive of pick up, Export clearance at origin and delivery fee at destination.
Additional costs for Import clearance and duties might arise at destination country. |
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Yamato’s International TA-Q-BIN accepts only “Freight Prepaid”.
Freight Collect is not available! |
[Additional Fees and Duties & Tax]
Depending on governing laws, individual countries may levy an import duty or local tax on certain items.Such charges shall be levied upon consignee and are payable in local currency upon receipt of the items. However, and for registered Yamato International TA-Q-BIN clients only, we do offer the option to re-charge any actual occurring costs at destination to the shipper together with a handling fee of JPY 1575.
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| Items |
Prohibited Item Examples |
| Food-related products |
Alcoholic Beverages |
Sake, whisky, beer, regular alcoholic beverages, Alcohol for cooking and mirin |
| Goods that require temperature management and perishable. |
Pastries and cakes |
| Perishable foods |
Vegetables and fruits |
| Meat products |
Instant noodles containing meat |
| Retort pouch curry with meat and tsukudani (preservable food boiled down in soy sauce) |
| Beans (unprocessed) |
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| Health foods |
Supplements and vitamins, etc. |
| Uncooked rice |
*You can send retort pouch rice. |
| Items related to animals and plants |
Cut flowers |
Dressing for New Year including ropes(Shimenawa) |
| Seeds and soil |
Small trees(Bonsai) |
| Live animals, fishes and insects |
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| Fur or clothes made from fur |
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| Anything prohibited by Washington Convention |
Ivory, turtle shells and ostriches |
| Dangerous goods and medicine |
Hazardous materials |
Hair mousse, spray, lighter and paints, |
| Adhesives etc. |
| Poisonous goods |
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| Narcotic drugs and prescribed drugs |
Over-the-counter drugs like cold medicine |
| Others |
Personal computer (when the shipper is an individual) |
| Cash, checks, stock certificates, valuable securities and credit cards |
| Such items that cannot be reissued, such as driver's license or passport |
| Guns and swords (including imitations) |
| Precious metals |
| Art works and antiques |
| Items with a value that is difficult to determine |
| Cigarettes |
| Pornographic products |
| Traveler's unaccompanied baggage and freights for a mover |
| Electromagnetic radiation therapeutic instruments |
| Inboard-outboard tools/equipments |
| Personal letters (Depends on Article 5 of the Mail Law) |
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Address Label and Invoice
Please refer to this link for instructions on How to complete the Address Label
Invoice
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Items destined for a foreign country are subject to Export clearance with Japan Customs.
For this purpose a detailed Invoice must be attached to each shipment indicating the contents of the shipment and the value of each item contained within. |
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A shipment declared as “Documents” does not require any Invoice |
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In general overseas countries do require a copy of the original invoice for Import clearance procedures.Lack of such documentation may lead to shipments being withheld by local authorities and might incur additional costs for the consignee. |
Please refer to this link for instructions on How to complete the Invoice
You may also download the Invoice form for use either as an Excel File or PDF File
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