Yamato Transport - Enquiries for disclosure of Personal Information

TOP > Privacy Statement > Enquiries for disclosure of Personal Information

The initial version instituted on November 3, 2006

In compliance with the provisions of Personal Information Protection Law in Japan, the Company shall handle requests for disclosure, etc. of Personal Information from any costomer in adequate manners as indicated below. The personal data for disclosure, etc. are defined as follows.

1.	Personal Data for Disclosure, etc.
	(1)	Information for Disclosure, etc.
		[1]	Contents of registration of service centers
		[2]	Moving and forwarding information
		[3]	Applications for campaigns, questionnaire replies, registrations, etc. of Kuroneko memberships, etc.
		[4]	Information relative to customers' opinions and claims (limited to information claimed for disclosure)
	(2)	Items for Disclosure, etc.
		[1]	Name
		[2]	Address
		[3]	Telephone number

Procedures for requesting disclosure, etc.

(1)

Submission of required documents

[1]

Required documents

(i)

The “Request form for Personal Information Disclosure” or the “Request form for Correction and Usage Termination”

(ii)

Please attach one copy of either documents below to the “Request form for Personal Information Disclosure” or the “Request form for Correction and Usage Termination”

·	Driver’s license
·	Passport issued by the Japanese Government
·	Health insurance certificate + resident's card, or health insurance certificate + public utility bill / receipt
·	Physical disability certificate
·	Certificate of alien registration

Note 1)	Please copy the part where customer's name is visible.
Note 2)	If the claimant is a legal agent, please attach a document identifying the claimant status as well as a document certifying the legal qualification.

[2]

Where to submit

Please fax all documents to Yamato Transport Co., Ltd.
FAX: 03－3543－3361

[3]

How to obtain the “Request form for Personal Information Disclosure” or the “Request form for Correction and Usage Termination”

(i)

If you own a FAX and a printer
Please output the “Request form for Personal Information Disclosure (pdf)” or the “Request form for Correction and Usage Termination (pdf)” for submission.

(ii)

If you own a FAX only
Please FAX your request for the “Request form for Personal Information Disclosure” or the “Request form for Correction and Usage Termination” along with your name, FAX number and telephone number to Yamato Transport Co., Ltd., or contact our customer service center. The form(s) will be sent to you later by FAX.

Yamato Transport Co., Ltd.
FAX: 03-3543-3361

Yamato Transport Co., Ltd. Customer Service Center
TEL: 03-3541-3411

(iii)

If you do not own a FAX
Please contact our customer service center. Requested form(s) will be mailed to your home later.

Yamato Transport Co., Ltd. Customer Service Center
TEL: 03-3541-3411

(2)

Personal Identification

Based on the document you have sent in, the Company will confirm your identity as the principle. Our customer service center may call you by telephone to inquire if you have actually made the request.

(3)

In-house Search

Based on your request information sent in, the Company will initiate an in-house search. While the Company will do its best in the search, there may be some data which cannot be extracted due to difficulties in data retrieval.

(4)

Reporting the Results

Within one month after receipt of your request, the Company will send you a report of the search results. If your documents are not complete, however, the Company may require more time in reporting.

3.	Charges
	For your request for personal information disclosure, the Company will charge 1,000 yen (including the consumption tax) for handling the search. The charge will be made upon delivering you the report.

For any enquiries, contact our Customer Service Center.

Yamato Transport Co., Ltd. Customer Service Center
TEL: 03-3541-3411

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