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Receiving

Receiving in Japan

Place where you wish to receive parcels
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Decide where you will receive your parcel
Time when you wish to receive parcels
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Decide the date and time to receive your parcel

Receiving Overseas

Contact Information
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Make an inquiry to receive your parcel in a country other than Japan

Re-delivery

Reading the Attempted Delivery Notice
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How to read the Attempted Delivery Notice
Arrange re-delivery
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Arrange re-delivery by phone or Internet
Arrange re-delivery with the auto re-delivery acceptance dial service
Image: Arrange re-delivery with the auto re-delivery acceptance dial service
Arrange re-delivery with our 24-hour auto re-delivery acceptance dial service