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Cool TA-Q-BIN

Tempareture Management Door to Door Parcel Delivery Service

How to Send Parcels

Dropping Off a Parcel at Our Sales Offices

You can send your parcel from the most convenient and nearest sales office to your location. You can use all Yamato services with an exception to a few. We offer a 100 JPY discount per parcel when you drop off your parcel in person.

Pickup Service

You can arrange for our pickup service by using the Internet or with a simple phone call. Based on your request, a Sales driver in Charge will pick up your parcel from the location of your choice. Please feel free to use our pickup service.

Payment Method

We accept cash as well as coupon tickets/e-money as payment.

  • *We do not accept credit cards.

Coupon Tickets

Convenient and discount coupon tickets are also available for frequent customers.

The sale of coupon tickets has been discontinued, effective August 31, 2014.
Thank you for your understanding.

E-money

We accept the following e-money.

nanacoRakutenEdyWAON

<List of accepted commuter e-money services>

KitacaSuicaPASMOTOICAmanaca

ICOCASUGOCAnimocaはやかけん(HAYAKAKEN)

Payable to

Cash Sales drivers, Yamato sales offices, general TA-Q-BIN Agencies
Coupon tickets Sales drivers, Yamato sales offices, general TA-Q-BIN Agencies
E-money Sales drivers, Yamato sales offices
  • *Accepted e-money services: nanaco, RakutenEdy, WAON, Kitaca, Suica, PASMO, TOICA, manaca, ICOCA, SUGOCA, nimoca, Hayakaken
  • *"nanaco" is a prepaid e-money service issued by Seven Card Service Co., Ltd.
  • *"RakutenEdy" is a brand name of pre-paid e-money service managed by Rakuten Edy, Incorporation.
  • *"WAON" is a prepaid e-money service managed and operated by AEON Co., Ltd.
  • *"Kitaca" is a registered trademark of Hokkaido Railway Company.
  • *"Suica" is a registered trademark of East Japan Railway Company.
  • *"PASMO" is a registered trademark of PASMO Co., ltd.
  • *"TOICA" is a registered trademark of Central Japan Railway Company.
  • *"manaca" is a registered trademark of the Nagoya Transportation Development Organization and the M.I.C.corporation.
  • *"ICOCA" is a registered trademark of West Japan Railway Company.
  • *"SUGOCA" is a registered trademark of Kyushu Railway Company.
  • *"nimoca" is a registered trademark of Nishi-Nippon Railroad Co., Ltd.
  • *"Hayakaken" is a registered trademark of Fukuoka City Transportation Bureau.

Services that can be used in combination with one another

The following services with a white background, can be used together.

Specified Date Delivery Time Zone Delivery Cash on Delivery Service
Multiple-parcel reduction System Cool TA-Q-BIN Express TA-Q-BIN
TA-Q-BIN Time Service Golf/Ski TA-Q-BIN Airport TA-Q-BIN
Round Trip TA-Q-BIN TA-Q-BIN Collect PC TA-Q-BIN

Service locations

Pickup from your location
Yamato Sales Offices
General TA-Q-BIN Agencies
Convenience Stores

Notes for Using Our Services

  • When sending your parcel, please be sure to pre-cool the contents.(*1)
  •   Please "Pre-cool" items as follows:
     
      Refrigerated service → At least 6 hours at 10 degrees C or less
      Frozen service → At least 12 hours at -15 degrees C or less
  • Your parcel may be exposed to external air, etc., for a short time during loading onto trucks, sorting, delivery by carts, and temperature changes may result.
  • We may not be able to deliver products that need temperature control lower than the range supported by frozen service.(*2)
  • You can specify delivery date up to 3 days after shipping date for next-day delivery areas, and up to 4 days after shipping date for two-day delivery areas. Please specify delivery date according to a request from the receiver.(*3)
  • We do not accept size 140/size 160.(*4)
  • This service is not available in the Izu Islands (excluding Oshima/Hachijo Island) and Ogasawara village (Ogasawara Islands).

<<The case where we cannot accept your package>>
 
(*1) [In case your product is not pre-cooled]
We do not offer functions to frozen “unfrozen product”, or refrigerate heated or room-temperature product. If you send these types of products “as it is”, cooling temperature may rise, which may affect other customer’s products.
(*2) [For products that need temperature control lower than the range supported by frozen service (like ice cream)]
Since ice cream needs temperature control lower than the range supported by frozen service, please put plenty of dry ice in foam polystyrene case when you pack. <Amount of dry ice needed is approximately 2kg for 60 size (equivalent to 5L) foam polystyrene case.>
(*3) [A product which ‘Cool TA-Q-BIN Specified Date Delivery Service’ is unavailable]
Delivery date cannot be specified when you send ice cream.
(*4) [In case the size exceeds our limitation]
Cool TA-Q-BIN service specifies size limitation in order to avoid quality deterioration during transportation. If your package exceeds either size (length + width + height) 120cm or weight 15kg, then we apply whichever that exceeds, so we cannot accept to deliver your package.