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Cool TA-Q-BIN

Tempareture Management Door to Door Parcel Delivery Service

Preparing Shipping Labels

How to Fill out Shipping Labels

Please fill out the section within bold lines by writing firmly with a ballpoint pen.

Image: Shipping Label

  • *In certain cases we may not be able to deliver parcels or delivery may be delayed if you merely state "sundries", "daily necessities" or product codes in the contents section. To avoid such a situation please write specific details regarding parcel contents, such as product names.

Cool TA-Q-BIN Refrigerated

Image: Cool TA-Q-BIN Refrigerated Shipping Label

  • *In certain cases we may not be able to deliver parcels or delivery may be delayed if you merely state "sundries", "daily necessities" or product codes in the contents section. To avoid such a situation please write specific details regarding parcel contents, such as product names.

Cool TA-Q-BIN Frozen

Image: Cool TA-Q-BIN Frozen Shipping Label

  • *Use a special "cash-on-delivery" shipping label if you wish to use our "Cash on Delivery Service".
  • *In certain cases we may not be able to deliver parcels or delivery may be delayed if you merely state "sundries", "daily necessities" or product codes in the contents section. To avoid such a situation please write specific details regarding parcel contents, such as product names.

Services that can be used in combination with one another

The following services with a white background, can be used together.

Specified Date Delivery Time Zone Delivery Cash on Delivery Service
Multiple-parcel reduction System Cool TA-Q-BIN Express TA-Q-BIN
TA-Q-BIN Time Service Golf/Ski TA-Q-BIN Airport TA-Q-BIN
Round Trip TA-Q-BIN TA-Q-BIN Collect PC TA-Q-BIN

Service locations

Pickup from your location
Yamato Sales Offices
General TA-Q-BIN Agencies
Convenience Stores

Notes for Using Our Services

  • When sending your parcel, please be sure to pre-cool the contents.(*1)
  •   Please "Pre-cool" items as follows:
     
      Refrigerated service → At least 6 hours at 10 degrees C or less
      Frozen service → At least 12 hours at -15 degrees C or less
  • Your parcel may be exposed to external air, etc., for a short time during loading onto trucks, sorting, delivery by carts, and temperature changes may result.
  • We may not be able to deliver products that need temperature control lower than the range supported by frozen service.(*2)
  • You can specify delivery date up to 3 days after shipping date for next-day delivery areas, and up to 4 days after shipping date for two-day delivery areas. Please specify delivery date according to a request from the receiver.(*3)
  • We do not accept size 140/size 160.(*4)
  • This service is not available in the Izu Islands (excluding Oshima/Hachijo Island) and Ogasawara village (Ogasawara Islands).

<<The case where we cannot accept your package>>
 
(*1) [In case your product is not pre-cooled]
We do not offer functions to frozen “unfrozen product”, or refrigerate heated or room-temperature product. If you send these types of products “as it is”, cooling temperature may rise, which may affect other customer’s products.
(*2) [For products that need temperature control lower than the range supported by frozen service (like ice cream)]
Since ice cream needs temperature control lower than the range supported by frozen service, please put plenty of dry ice in foam polystyrene case when you pack. <Amount of dry ice needed is approximately 2kg for 60 size (equivalent to 5L) foam polystyrene case.>
(*3) [A product which ‘Cool TA-Q-BIN Specified Date Delivery Service’ is unavailable]
Delivery date cannot be specified when you send ice cream.
(*4) [In case the size exceeds our limitation]
Cool TA-Q-BIN service specifies size limitation in order to avoid quality deterioration during transportation. If your package exceeds either size (length + width + height) 120cm or weight 15kg, then we apply whichever that exceeds, so we cannot accept to deliver your package.