How to Send Parcels
Dropping Off a Parcel at Our Sales Offices
You can send your parcel from the most convenient and nearest sales office to your location. You can use all Yamato services with an exception to a few. We offer a 100 JPY discount per parcel when you drop off your parcel in person.
- Search for the nearest sales office (Japanese only)
TA-Q-BIN Agency/Convenience Store
You can send your parcel from the nearest TA-Q-BIN Agency and convenience store to your location. Please bring your parcel to TA-Q-BIN Agencies and convenience stores displaying the following Yamato signboard/flag. We offer a 100 JPY discount per parcel when your drop off your parcel in person.
- *You cannot use Cool TA-Q-BIN in TA-Q-BIN Agencies/convenience stores. Available services are regular TA-Q-BIN, TA-Q-BIN Cash on Delivery, Golf TA-Q-BIN, Ski TA-Q-BIN, Airport TA-Q-BIN, Round Trip TA-Q-BIN and Multiple-parcel reduction System. (Some services are not offered in some agencies and convenience stores.)
You can arrange for our pickup service by using the Internet or with a simple phone call. Based on your request, a Sales driver in Charge will pick up your parcel from the location of your choice. Please feel free to use our pickup service.
We accept cash as well as coupon tickets/e-money as payment.
- *We do not accept credit cards.
Convenient and discount coupon tickets are also available for frequent customers.
The sale of coupon tickets has been discontinued, effective August 31, 2014.
Thank you for your understanding.
We accept the following e-money.
<List of accepted commuter e-money services>
|Cash||Sales drivers, Yamato sales offices, general TA-Q-BIN Agencies|
|Coupon tickets||Sales drivers, Yamato sales offices, general TA-Q-BIN Agencies|
|E-money||Sales drivers, Yamato sales offices|
- *Accepted e-money services: nanaco, RakutenEdy, WAON, Kitaca, Suica, PASMO, TOICA, manaca, ICOCA, SUGOCA, nimoca, Hayakaken
- *"nanaco" is a prepaid e-money service issued by Seven Card Service Co., Ltd.
- *"RakutenEdy" is a brand name of pre-paid e-money service managed by Rakuten Edy, Incorporation.
- *"WAON" is a prepaid e-money service managed and operated by AEON Co., Ltd.
- *"Kitaca" is a registered trademark of Hokkaido Railway Company.
- *"Suica" is a registered trademark of East Japan Railway Company.
- *"PASMO" is a registered trademark of PASMO Co., ltd.
- *"TOICA" is a registered trademark of Central Japan Railway Company.
- *"manaca" is a registered trademark of the Nagoya Transportation Development Organization and the M.I.C.corporation.
- *"ICOCA" is a registered trademark of West Japan Railway Company.
- *"SUGOCA" is a registered trademark of Kyushu Railway Company.
- *"nimoca" is a registered trademark of Nishi-Nippon Railroad Co., Ltd.
- *"Hayakaken" is a registered trademark of Fukuoka City Transportation Bureau.
Services that can be used in combination with one another
The following services with a white background, can be used together.
|Specified Date Delivery||Time Zone Delivery||Cash on Delivery Service|
|Multiple-parcel reduction System||Cool TA-Q-BIN||Express TA-Q-BIN|
|TA-Q-BIN Time Service||Golf/Ski TA-Q-BIN||Airport TA-Q-BIN|
|Round Trip TA-Q-BIN||TA-Q-BIN Collect||PC TA-Q-BIN|
Notes for Using Our Services
- Announcement regarding Domestic and Overseas Parcel Handling Restrictions and Delays Due to Social Instability
- The delivery deadline is different depending on where your parcel is accepted. Please contact us for the delivery deadline for each TA-Q-BIN centre.
- Please retain and bring with you your copy of the shipping label, as you will need it to receive your parcel at the airport counter.
- Parcels larger than size 160 are not accepted.
- "Time Zone Delivery", "Cash on Delivery Service", and "Multiple-parcel reduction System" do not apply.
- When you fill out our shipping label, please be sure you write the airport name, flight number, departure time in the section for the receiver’s information. In addition, if you would like to send your luggage to an airport with more than one luggage pickup counter (New Chitose Airport, Narita International Airport, Haneda Airport, Osaka International (Itami) Airport), please write the terminal name (wing name).
- Please be sure you write your boarding date in the section for "ゴルフ・スキープレイ日又は搭乗日" (Golf/Ski Date or Boarding Date) in our shipping label.
- Please see "How to fill out an Airport TA-Q-BIN Shipping Label" for the sample.
- Airport TA-Q-BIN service may not be available at some convenience stores.