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How Can These Types of Items Be Sent?

Q01. Computers

  • A1.If the original box for the time of purchase is not available, computers can be sent using PC TA-Q-BIN. Sales Drivers will perform pickup by packaging computers in special materials developed by our company. (Special materials are also sold separately.)
  • Since it is necessary to take special materials at the time of pickup, please contact the service center in advance.

    0120-17-9625

    If you cannot use toll-free number, please call at 03-6757-1061.

    Business Hours : 9 am - 6 pm (365 days a year)

Q02. Bicycles

Q03. Motorcycles, cars, pianos

  • A3.These items can be sent using Yamato Home Convenience.
  • For details please contact us by email at .

Q04. Paintings, works or art

  • A4.Paintings with a size of 10-GOU (Japanese picture size measurement) or less can be sent by using the special packaging material “Art Box.”
  • For other works of art, Yamato Logistics Co., Ltd. will use special vehicles and packaging material and will assume responsibility for pickup, packaging and shipping.

Q05. Car tires

  • A5.When sending tires with a hubcap attached, prevent damage to the hubcap by reinforcing the tire with cardboard or other material.

For one tire

Image: (1) Size of tire in photograph: 215/60R16

  • (1)Size of tire in
    photograph: 215/60R16

Image: (2) Cover the hubcap with cardboard

  • (2)Cover the hubcap with cardboard

Image: (3) Use tape to securely affix the cardboard

  • (3)Use tape to securely affix the cardboard

Image: (4) Image of completed taping

  • (4)Image of completed taping

Image: (5) Finish by using PP band to secure the cardboard so that it does not move

  • (5)Finish by using PP band to secure the cardboard so that it does not move

For two tires

Image: (1) Affix cardboard to one tire and then stack the second tire on top

  • (1)Affix cardboard to one tire and then stack the second tire on top

Image: (2) Image of two stacked tires (hubcaps are facing the inside)

  • (2)Image of two stacked tires (hubcaps are facing the inside)

Image: (3) Finish by using PP band to secure the tires

  • (3)Finish by using PP band to secure the tires