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Q01. What preparations should be made when using Cool TA-Q-BIN?

  • A1.First, please pre-cool items in advance. (When pre-cooling items in advance, keep refrigerated items at 10℃ or lower for 6 hours or more, and frozen items at -15℃ or lower for 12 hours or more).

Q02. Where should I submit a request for Cool TA-Q-BIN services?

  • A2.Please bring items to a sales office or request pickup from your home.
    • *Cool TA-Q-BIN parcels cannot be handled at TA-Q-BIN agencies or convenience stores because there are no cooling facilities.

Q03. Are additional fees incurred when using Cool TA-Q-BIN?