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Overseas TA-Q-BIN Service

Bringing the quality of Yamato Transport to Asia A network partner for businesses expanding overseas

Yamato’s Quality Services are Now Available in Asia

Yamato has started TA-Q-BIN services in Shanghai and Singapore (Jan. 2010), Hong Kong (Feb. 2011) and Malaysia (Sept. 2011). In addition to professional manners of highly-trained Sales Drivers, our overseas networks offer the same services as in Japan. Our services are used by many customers including private individuals and businesses.

Main Offices

Taiwan
Headquarters:
4F NO. 200, CHUNG YANG ROAD, NAN KANG DISTRICT, TAIPEI
〒115 Tel (886) 2-2788-2700
Main business activities:
TA-Q-BIN services in Taiwan
Shanghai
Headquarters:
NO.418 BANTING ROAD, SONGJIANG TOWN, SHANGHAI, CHINA
〒201615 Tel (86) 21-5763-1911 (representative)
Main business activities:
TA-Q-BIN services in the city of Shanghai
Singapore
Headquarters:
61 ALEXANDRA TERRACE #05-08 HARBOUR LINK COMPLEX SINGAPORE 119936
Tel (65) 6595-4640 (representative) / Fax (65) 6275-8159
Main business activities:
TA-Q-BIN services in Singapore
Hong Kong
Headquarters:
23rd FLOOR AIA Financial Centre, 712 PRINCE EDWARD ROAD EAST, KOWLOON, HONG KONG
Tel (852) 2262-0666 (representative)
Main business activities:
Air freight services, International moving / ocean freight services,
TA-Q-BIN door-to-door delivery services in Hong Kong,
Collection agent services in Hong Kong
Malaysia
Headquarters:
NO.16, BLOCK A, JALAN PPU3, TAMAN PERINDUSTRIAN PUCHONG UTAMA, 47100 PUCHONG, SELANGOR DARUL EHSAN, MALAYSIA
Tel (60) 3-8022-6400 (representative) / Fax (60) 3-8022-6401
Main business activities:
TA-Q-BIN services in Malaysia, airfreight business, international moving/marine freight business.

Services in Each Country

Country Name Basic Services Same-Day Delivery Service Handled Items
Taiwan
Delivery
All counties and cities on the main island of Taiwan, portions of the Penghu Island,  portions of Kinmen County, Liouciou Township, Pratas Islands
Pickup from 0:00-17:00 → Next day delivery
Pickup from 17:00-24:00 → Delivery two days after pickup
  • *Only for designated service areas.
Taipei County, Taipei City, Keelung City
Pickup from 0:00-11:00 →Same-day delivery from 15:00 or later
Pickup from 0:00-11:00 →Next day delivery from 15:00
Time specifications (3 zones)
8:00-12:00, 12:00-17:00, 17:00-20:00

Available for the following regions:
Taipei County, Taipei City, Keelung City
Pickup by 11:00
→Delivery from 15:00-20:00

TA-Q-BIN
Cool TA-Q-BIN
Economy TA-Q-BIN
Golf TA-Q-BIN
International TA-Q-BIN
Shanghai
Delivery
Pickup in the city of Shanghai by end of day → Next day delivery
  • *Same-day delivery also possible using Same-Day Delivery Service (fee incurred/limited request time)
Time specifications (6 zones)
Before noon, 12:00-14:00, 14:00-16:00, 16:00-18:00, 18:00-20:00, 20:00-21:00

Available for the following regions:
Central areas
Telephone call received by 12:00
 → Delivery from
14:00 or later(*1)
Suburban areas
Telephone call received by 11:00
→Delivery from 15:00 or later(*1)

TA-Q-BIN
Cool TA-Q-BIN
TA-Q-BIN Collect
International TA-Q-BIN
Singapore
Delivery
Morning pickup → Same-day delivery from 14:00-16:00.(*1)
Pickup by 16:00 → Same-day delivery from 18:00-20:00.(*1)
Pickup up by 22:00 → Next day delivery from 8:00-10:00.(*1)
Time specifications (7 zones)
8:00-10:00, 10:00-12:00,
12:00-14:00, 14:00-16:00, 16:00-18:00, 18:00-20:00, 20:00-22:00

Available nationwide
Pickup by 12:00
→ Delivery from
14:00-22:00(*1)
Pickup by 16:00
→Delivery from 18:00-22:00(*1)

TA-Q-BIN
Cool TA-Q-BIN
TA-Q-BIN Collect
International TA-Q-BIN
Hong Kong
Delivery
Pickup by 11:00 → Same-day delivery by 17:00 or from after 18:00(*1)
Pickup by 18:00 → Next day delivery in morning
  • *Only for designated service areas
Time specifications (6 zones)
Before noon, 12:00-14:00, 14:00-16:00, 16:00-18:00, 18:00-20:00, 20:00-22:00

Available nationwide except for certain areas
Pickup by 11:00
→ By 17:00 or after
18:00(*1)

TA-Q-BIN
Cool TA-Q-BIN
TA-Q-BIN Collect
Document Delivery
International TA-Q-BIN
Malaysia
Delivery
Kuala Lumpur, Penang State, Johor Bahru City
Delivery from morning of the following day when pickup requests are received by telephone by 17:00, or when parcels are brought to offices by 18:00
Time specifications (4 zones)
8:00-12:00, 12:00-15:00, 15:00-18:00, 18:00-21:00
Service not available TA-Q-BIN
Cool TA-Q-BIN
TA-Q-BIN Collect
International TA-Q-BIN
  • (*1)Time zone can be specified

Example of Use by Business Customers

Shanghai

Television mail-order company

Before use
This company runs a television shopping business in Shanghai. Originally, the company handled only two types of products, kiwi fruits and health foods. Products which can be shipped are limited due to the logistics company which is used.
After using Yamato services
Cool TA-Q-BIN enabled shipping of refrigerated products such as beef and frozen food products. It became possible for the company to handle a variety of food-related products and sales increased dramatically.

Major retailer of casual clothing

Before use
Originally, a culture of shipping by packaging individual products in boxes did not exist in Shanghai. There was repeated trouble with products becoming dirty or damaged, and the company received an increasing number of inquiries.
After using Yamato services
Careful packaging in boxes was performed with methods suitable for each individual product. Service quality identical to Japan was provided, including care during shipping and on-time delivery of products. As a result, trouble and inquiries decreased dramatically.

Major sports goods manufacturer

Before use
In order to conduct batch shipping throughout all of China, it was necessary to construct a new warehouse at each base. Afterwards, the company was also unsure of the best method to manage products.
After using Yamato services
Yamato provided logistics warehouses at each base in China. In addition to enabling shipping throughout all of China, concentrating inventory in Shanghai allowed the company to safely and efficiently manage products.

Singapore

Major department store

Before use
Similar to Shanghai, Singapore lacked a culture of shipping by packaging individual products in boxes. Trouble occurred with damaged goods when shipping products such as wine.
After using Yamato services
Suitable packaging methods were introduced for fragile items and irregularly shaped items, thus realizing safe and reliable shipping. It also became possible for customers to confirm the shipping status, resulting in increased trust.

Union of manufacturers

Before use
From the perspective of safety and peace of mind, vegetables grown in Japan are receiving increasing interest and recognition from overseas. This company was considering shipping products from Japan to Singapore in order to serve Japanese people living in Singapore.
After using Yamato services
By using Yamato Global Direct, the company succeeded in reducing total logistics costs while also realizing faster delivery. It was possible to provide refrigerated products through a system similar to TA-Q-BIN in Japan.
Logistics Consultation
Handles inquiries regarding the logistics of businesses. (Japanese only)

Inquiry form