List of Prohibited Goods

In addition to the following list of shared items which cannot be sent to any country, there are also further prohibited items depending on the destination country. Please make sure to read the Country Guide.

* This table can be scrolled.

Item

Goods which cannot be sent

Food products Liquor Japanese sake, whisky, beer, spirits, cooking sake (ryorishu), rice wine for cooking (mirin), etc.
Items that require temperature management/perishables Unbaked sweets, etc.
Fresh food Vegetables, fruits, etc.
Meat products (Including meat extracts) Instant noodles, pre-packaged curry (including curry powder), meat simmered in soy sauce, etc.
Beans (Non-processed) Soy beans, sweet red beans
  • *Miso and soy sauce are processed bean products, and can be sent as long as there are not restrictions in the destination country.
Health food Supplements, vitamin pills, etc.
Uncooked rice Uncooked rice
  • *Pre-packaged (ready-to-eat) rice can be sent. However, restrictions may exist in some countries.
Dairy products Milk, cheese, milk powder, yogurt, etc.
Food products which may be prohibited by the Plant Protection Act Flour, coffee beans (including instant coffee), etc.
Flora and Fauna Plants Cut flowers (including traditional Japanese flower decorations, Shimenawa (sacred strawropes), and preserved flowers)
Seeds, dirt Bonsai plants, etc.
Animals Live animals, fish, insects, etc.
Medical samples Blood, etc.
Fur Rabbit fur, fox fur, etc.
Items prohibited by the Washington Convention Ivory, turtle shells, ostrich, leather products, aloe, pine resin etc.
  • *When sending cosmetics, it is necessary to attach a list of ingredients to prove that the cosmetics do not contain aloe or other substances which violate the Washington Convention.
Hazardous Items and Medicine Hazardous items (items which cause issues inside aircraft) Lighters, fireworks, aerosol spray, hair mousse, adhesive agents, paint (including ink and ink cartridges), perfume, pocket warmers, coal, incense, magnets, electromagnetic therapy devices, industrial oil, bleach, liquid fertilizer, etc.
  • *When sending cosmetics, it is necessary to attach an MSDS (in Japanese) to prove that the cosmetics do not contain ingredients which will cause issues inside aircraft. (we do not accept items which contain,alcohol, oils, ethanol)
Lithium batteries (and products containing lithium batteries) Computers, tablets, cell phones (smart phones), game consoles, portable music players, electric rice cookers, video cameras, digital cameras, power banks (portable chargers), clocks, etc.
  • *Items which use lithium batteries cannot be accepted even if the batteries have been removed.
Batteries (dry cell batteries, storage batteries, etc.) and products with batteries installed Toys, flashlights, electronic dictionaries, calculators, clocks, etc.
Knives Scissors, kitchen knives, utility knives, saws, etc.
Gas springs Shock absorbers, cylinders, suspension products (hydraulic, pneumatic), etc.
Deleterious substances/poison Sodium cyanide, chloroform, sodium fluoroacetate, etc.
Narcotics, pharmaceuticals, quasi drugs, and medical devices Including cold medicine and other over-the-counter medicines, prescription drugs, traditional Chinese herbal medicines, eyeglasses, sunglasses, contact lenses, etc.
Other - Financial securities such as cash, checks, stocks, BLs (bill of landing) and credit cards
- Items that cannot be reissued such as passports and driver's licenses
- Parcels shipped separately by tourists, cargo related to moving house
- Weapons such as firearms and swords (including imitations)
- Precious metal, precious stones, jewelry, currency of any country, other precious items, keys, etc.
- Art works, antiques
- Items that are difficult to be appraised
- Cigarettes (including e-cigarettes)
- Pornographic material
- Articles for ships and airplanes
- Correspondence (according to Article 4 of the Postal Act)
- Other items stipulated by Door to Door Parcel Delivery Service Terms and Conditions.
  • *Based on customs laws and other related laws and regulations, the required documentation is to be submitted to customs when the parcel is clearing export customs (declaration). If documents are not approved, the parcel may not be granted permission to be exported (as outline in Article 70 of the Customs Act).
  • *To ensure that no issues arise in the shipping process, we ask you to submit an MSDS (Material Safety Data Sheet) for chemicals.

Please check the "Country Guide" for information on prohibited items in each country.